Cineworld Group plc was founded in 1995 and is now one of the leading cinema groups in Europe. Originally a private company, it re-registered as a public company in May 2006 and listed on the London Stock Exchange in May 2007. Currently, Cineworld Group plc is the only quoted UK cinema business.In 2016, there were over 100 million customer admissions across all cinemasPosition: Cinema ManagerResponsible for Cinema Compliance

Co-founder and Social Media Manager. Training and Adventure company set up by 3 friends to share their passion of the outdoors with others.Responsible for maintaining the business Facebook, Instagram and Twitter profiles as well as company website.

The McDonald's Corporation is the world's largest chain of fast food restaurants, serving around 68 million customers daily in 119 countries across 35,000 outlets.Position Shift ManagerDuties:• Cash and People manager• Restaurant administration including contact with supplier and contractors.• Day to Day running of shifts, managing team of 12 crew on average each shift• Communicating promotions and relevant information down to crew• Setting up of new promotion POP• Managing the roll of online E-Learning in restaurantAchievements:• Diplomas in Shift Management and Advance Shift Management• Food Safety qualification

Ellis Brigham is a retailer of mountain sports equipment for skiing, snowboarding, hiking and climbing, based in Manchester, with 34 stores found across the United Kingdom.Position Retail Sales AssistantDuties:Assisting customers with enquiries on specific equipmentLiaising with company partners and manufacturersReceiving and booking deliveries into storeIn store promotion of productsSetting up customer eventsPOS operation and maintenance

The McDonald's Corporation is the world's largest chain of fast food restaurants, serving around 68 million customers daily in 119 countries across 35,000 outlets.

Metroline, owned by ComfortDelGro Corporation of Singapore, is one of many companies operating bus services in London under the management of London Buses. They have nine bus garages across North and North West London. Reporting in to the Service Delivery Manager as part of a team of 13 supervisors, managing an average of 50 bus drivers daily.Position Service ControllerDuties:• Organise drivers to maximise productivity and ensuring smooth running of vehicles• Control and organise multi collection of company vehicles• Daily communication to Line Managers• Follow company procedures in the event of breakdowns, accidents and emergencies• Disciplinary and quarterly reviews of drivers• Utilising industry software to monitor efficient service• Keeping up to date on all responsible routes and areas• First point of contact for drivers as peer support• Ensure service delivery targets are reported on a weekly, monthly and quarterly basis• Deal with daily ad hoc communication within the departmentAchievements:• Project led the roll out of the new iBus GPS system to supervisors in my own garage as well as other garages in area• Implemented Excel spread sheet to track drivers’ route performance for weekly, monthly and quarterly reports

Metroline, owned by ComfortDelGro Corporation of Singapore, is one of many companies operating bus services in London under the management of London Buses. They have nine bus garages across North and North West London. Reporting in to the Service Controllers, driving 6 routes across the North West London regionPosition PCV DriverDuties: • To provide a safe and efficient bus service• To keep passengers informed of any service disruption or variant• To drive on pre-determined routes, in accordance with detailed information on duty cards and rosters, and effectively maintain appropriate time schedules• To control customer loading and ensure legal requirements are not exceeded• To ensure the allocated vehicle is roadworthy, completing walk round check in accordance with Company and legal requirements• To follow procedures in event of breakdowns, emergencies and accidents• To issue tickets, handle cash and to inspect validity of passes• To treat all customers in a courteous and professional manner• To conform to all rules and regulations as issued in the Road Traffic Act and by company procedures• To follow any instructions issued by company officialsAchievements:• Attained Safe Driving Award and Grade 1 on company and DSA assessments

MVC (Music and Video Club) was a British entertainment retailer which sold DVDs, VHS, audio cassettes, video games, and CDs of popular and specialist titles. At its peak the company operated 82 stores in the United Kingdom and also sold products over the Internet. The company closed in January 2006 after entering into administration. Working in a team of 2 Assistant Managers reporting in to the Store Manager and managing 10 sales staffPosition Assistant ManagerDuties• Day to day running of branch, reporting to Store Manager• Assisting in recruiting and development staff• Ensuring my team deliver good customer service• Meeting operational expectations by implementing and maintaining high retail standards• Dealing with enquiries and complaints• Promotion of key products to maximise sales profit and turnover• Effective in-store merchandising• Helping to organise promotions• Manage and carry out stock takes• Managing and processing deliveries and returns to suppliers• Daily banking and cash handling• Staff rotas and allocation• Maintain branch security and loss preventionAchievements:• Project led and set up the advertising and promotion for the midnight release of the 1998 blockbuster VHS release of Titanic• Streamlined the rota for all staff on a rolling weekly basis• Developed and rolled out training package for new starters

Beatties (of London) was a UK based toy and hobby retail company. By the late 1990s, Beatties had a chain of 60 stores. The company entered administration and its final stores ceased trading in 2001. Managing 4 sales staff and reporting in to the Store ManagerPosition Assistant ManagerDuties• Ensuring the shop floor runs smoothly• Assist in recruiting and training staff• Deal with any enquiries and complaints and monitor customer service• Serving customers when needed• Allocate shifts and compile rotas• Managing deliveries from supplies• Creating instore promotions and merchandising to encourage and maximise sales• Motivating staff• Calculating and monitoring daily sales revenueAchievements:• Involved with the set up and opening of new branch including recruitment, stock allocation and running