Established relationships with my team members and management team through strong work ethic and ability Exceeded PPA by 10% over restaurant average in Q2 2024 through suggestive selling based on specific interests of guests Leveraged knowledge of beer, wine and liquor to upsell guests while maintaining high levels of satisfaction Displayed adaptability and competence in difficult circumstances by taking on extra tables and other responsibilities during short staffed or busy shifts while ensuring every guest was well attended to Promoted to Trainer in November 2023 because of my outstanding work ethic, ability to lead in stressful situations and my strong communication skills Successfully inspired by-in from other employees as a trainer and leader in the restaurant Strong knowledge of Aloha POS systems and cash handling best practices Provided value to customers by providing recommendations based on alcohol and food knowledge Created lasting relationships with new guests to encourage them to return, consistently requested by guests Given Safety Star of the month in June 2024 for taking steps to ensure cleanliness and safety throughout the restaurant

• Supported clients across a variety of industries by providing candidates with necessary skills and experience to support project work; industries include healthcare, financial services, medical device, aerospace entertainment and retail• Made an average of 150 calls a week in addition to other forms of outreach to contact candidates • Maintained relationships with candidates and individuals form 3rd party agencies to build a network of IT professionals and increase the size and quality of my candidate pipeline• Created value for a network of IT professionals by providing insight into local market trends and developments, whether they were looking for work or currently employed • Performed a variation of the consultative sales technique when speaking with candidates to ensure a good fit for them, the client and for Beacon Hill• Developed relationships internally with account executives and other employees from other offices and leveraged those relationships to bring business to our office • Delivered value propositions to candidates when they were considering working with other staffing agencies over Beacon Hill, highlighting out benefits package, client relationships and overall experience that we provide to our hired consultants • Participated in intake calls with managers to understand their needs and ask questions to understand what is most important to them in order to find the perfect candidate • Screened candidates extensively for competence and fitness for positions using a combination of open-ended questioning, scenario-based questions and if-then statements • Negotiated pay rate with candidates and with other employing agencies

• Performed best-in-class customer service utilizing product knowledge • Maximized sales by capitalizing on incremental merchandising opportunities• Planned and executed in-store demonstrations and events to educate retail partners and customers• Established and maintained positive relationships with retail partners and customers • Analyzed sales results to identify incremental merchandising and event opportunities• Implemented strategic corporate marketing initiatives and promotional activities

I was working with a new company that sold a product designed to drastically cut down on the time needed for tattoos to heal. I worked with another intern to overhaul their Instagram and Facebook pages. I created banners and promotions for tattoo conventions that Tattseal would be appearing at all over the country and worked with professional tattoo artists who were on our pro-team to promote their work that they used Tattseal on. I also created promotional posts for Oscar Mike, a non-profit that organized sports leagues for veterans as well as informative posts about the ingredients used in Tattseal. At the end of the internship period I had helped boost Tattseal's Instagram followership by 30%.

• Achieved 30% growth over Q1 and Q2 sales quotas in 2019• Merchandised Home Goods utilizing personal creativity and eye for detail while following company guidelines• Generated sales utilizing open-ended questioning, product knowledge, client books and CRM• Consistently placed within the top three salespeople each month• Trained sales associates on product knowledge and sales techniques• Planned in-store events to boost Maui Jim sunglasses sales