Chris Jay Email & Phone Number

Greater Phoenix Area

Serves training and performance consulting needs of client members by effectively designing, developing, and delivering training programs, seminars, workshops, and guidance to member-owner’s employees, ensuring transfer of knowledge to improve performance. The incumbent will provide comprehensive programs, which will develop and enhance skills of our.

Phoenix, Arizona Area

The objective of this position is to lead the CU Learning staff and oversee all the training programs for all Member-owner credit union personnel, and internal PSCU staff therefore meeting the training and performance consulting needs of all our client member owners by effectively designing, developing and delivering training programs, seminars, workshops.

Phoenix, Arizona Area

Serves training and performance consulting needs of client members by effectively designing, developing, and delivering training programs, seminars, workshops, and guidance to member-owner’s employees, ensuring transfer of knowledge to improve performance. The incumbent will provide comprehensive programs, which will develop and enhance skills of our.

Phoenix, Arizona Area

Management of the national onboarding & training programs for managers and associates including all parts of the ADDIE process.Facilitation of live webinars for multiple audiences at multiple levels.Development of communication strategies and materials.

Directly manage 10+ Trainers in the analysis, design, development, implementation and evaluation of all training on site for up to 4 clients and 10 lines of buisness.

Management of all training & development professionals in a broad geographic area (16 Western States); design & development of face-to-face and online training materials; management of all training projects; and facilitation of training for all levels of management and for all sales/technical/operational employees.

Sales training, coaching, performance observation and gap analysis for all manager/employees of a large credit union in support of sales and service initiatives. Matrix reporting structure to members of the Executive Team.

Deliver product knowledge and sales training to Loan Officers and related staff. Worked with CEOs, VPs, Managers, and Trainers at various Credit Unions in Arizona and Nevada to improve sales of Insurance products.

Liaison role between training department and supported department including performance analysis of individual representatives, teams and departments. Managed projects for new products and services from design to delivery. Facilitated all aspects of front line training for supported department.