Christopher Cheatham Email & Phone Number

Hawthorne, Ca, Us

Hawthorne, Ca

Program Management:Lead cross functional team validate, root cause, and repair trends reported by CS and Engineering orgs Ensure quality of new product / repaired product by testing samples taken from fresh lot stock based off AQL standards Validate that user expectations are testable and achieved during the testing process. Alongside SR Manager participated in weekly department wide prioritization meetingsProject managed: Establishment of Lab Safety Protocols, Test plans, SLA development, SOP Development, Lab Equipment Procurement and InstallationData :Record and summarize key data generated throughout test processes Facilitate the flow of product and data between Sales Operations and Customers Ensure returns data is ingested into PLC from all applicable locations according to SLA with customer Enter data, analyze data, and identify trends in repair and replacement requests then Develop test plans, test cases, test scripts and test reports on multiple projects of varying size. Logistics / Operations:Build test fixtures to support 3PL needs Deliver product to public relations team that’s been tested to pre-defined quality standards First level triage tech for Safety & Hardware casesCollect/Sort/Distribute all in house Product Integrity packagesMain POC for 3p Returns Vendor

Greater Los Angeles Area

As a Operation Engineer Created and led initiatives to Increase recovery rate and Decrease Failure Analysis DelaysParticipated/Led Cross-Functional Discussions Related to Safety escalations, Customer Service Trending IssuesParticipated in multiple product launches as Quality Tester.Maintaining and updating of Material documents, work with Reverse Logistics teams in Domestics and International 3PL to address issues that arise. Create and maintain SOPs, Partner data tables, engineering white papers and Packout Guidance for the entire product line.Duties required travel to Domestic and International 3PL location for Quarterly Compliance Review and overall Quality Control

Santa Monica

Logistics / Operations:Build test fixtures to support 3PL needs Deliver product to public relations team that’s been tested to pre-defined quality standards First level triage tech for Safety & Hardware casesCollect/Sort/Distribute all in house Product Integrity packagesMain POC for 3p Returns Vendor

Santa Monica, Ca

Long Beach, California

formerly Turk Mcallister Photography

•Assist the Facilities Manager in all aspects of project implementation as needed.•Support the Facilities Manager with external contacts as needed.•Represent the Facilities Department in inter-departmental meetings to support and facilitate communication and action between departments. .•Coordinate all Facilities activities, work direction, and support systems.•Supervise and train facility employees and contractors as needed.•Set up, maintain, and organize department's central files, information, filing, and messages.•Assist facilities staff in locating parts, supplies, and materials.•Provide administrative support to the Facilities team.•Manage incoming and outgoing mail for studio executives and staff and private production companies, Weighing and preparing shipments and documents for optimal delivery time and efficiency

•Sort route incoming mail, and collect outgoing mail to Executives, Staff and Private Production companys•Extensive training on third party courier operations (i.e Fedex, UPS, DHL, Entertainment Partners) and trained to independently operate off site locations•Weigh packages or letters to define postage needed, using weighing scales rate charts•Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities•Answer inquiries regarding shipping or mailing policies

Sony Electronic - Family Center

•Specialist for the Television and Digital Imaging Departments using corporate approved training to assist guest with purchase decisions•Cash Handling upwards of four Hundred thousand dollars Monthly•Mentoring new hires on how to work in a commission environment which include monthly revenue and Extended Service Plan goals•Daily responsibilities include merchandising, stocking, pricing and conducting inventory check for shortage and all over readiness for upcoming sales day.•Former Position: Warehouse Associate which include monthly cycle counts, shipping and receiving and Distribution region wide.

Long Beach, Ca

● Coordinate with President and PR Manager to research and develop innovative topics for the writing team● Confer with management to assess social paid media needs, determine goals, and establish budgets● Assist in research, development and writing editing of program plans● Analyze market research using Google, WebMaster and similar online serviceso Created a campaign that generated 300% increase in unique website views between 2012-2014● Manage creative and production teams to develop social paid media strategies, including appropriate socialchannel, timing, placement of materials and estimating costs● Generated majority of periodical’s photography and film from various pop culture conventions(Anime Expo ‘13, Comikazee Los Angeles ‘12, WonderCon Anaheim ’12 & ‘13, Las Vegas Comic Convention)

•Shoe sales associate which is Commissioned driven with Base pay compensation •Assist customer with purchase decision, providing advice and outlining benefit of current purchase.•Point of Sales Transactions, recovery of merchandise, restocking and general upkeep in the Men’s Shoe Department.

•Managed Sales of 200+ device and 1000+ accessories per month equaling upwards of $30,000.•Managed and Trained 12 employees in technical knowledge, Sales Goals and Basic Customer Service.•Oversaw Customer returns, Exchanges and Advance Problems.•Assisted Store Manager with Monthly Sales Meetings and creating quarterly business Reports•Performed Closing duties such as Deposit Counts and Drops, End of Day Reconciliations, Store Cleanliness and daily inventory cycle counts.•Managed Receiving, transfers and Counts of 30,000 dollars worth of Inventory.•Received Multiple Employee of the month recognitions and have been awarded to Representative in the market for outstanding Sales and Customer Service.

Aviation Business Administration

Activities and Societies: sigma tau gamma, Pilot program

Associate Of Arts And Sciences (A.A.S.), Graphic Design