Christopher Lachance, Cspo Email & Phone Number

Austin, Texas Area

Austin, TX

Austin, TX

• Led product demo presentation sessions after each sprint to communicate IT progress to technical stakeholders, business users, and client executives
• Assisted in user pilot and rollout for a hosted data visualization suite with a target of 1000+ end users
• Gathered technical and business requirements from client stakeholders and field users for a business intelligence and data visualization product for a quick serve restaurant industry client
• Created 10+ wireframes that progressed to production release for a BI product at a mid-market client
• Supported a scrum team of 3 on-site and 6 off-shore developers for a business intelligence and data visualization product for a quick serve restaurant industry client
• Conducted QA testing for 5 sprints to ensure pristine product quality for BI product

Austin, TX

• Assisted in creation of strategic plan for a server solutions billing project enabling over $8M in revenue
• Created 6 executive-level presentations to detail proposed scope, budget, and strategic outcomes
• Assisted in the creation of 19 visual models for a project, including business data diagrams, a data flow diagram, organization charts, business objectives model, report tables, and end-to-end process flows

Austin, TX

• Modeled 11 interfaces comprised of up to 400 fields each to provide more detailed acceptance criteria to testing team, reducing the number of data integration defects
• Analyzed requirements for transaction authentication, authorization, return sales, and invoicing to help deliver a minimum viable product to market in 5 months
• Wrote 240 features documenting 13 unique workstreams for a private label credit card at a large enterprise technology client

Austin, TX

• Learned IIBA/PMI certified requirements best practices and product management methodology while embedded on client projects to define complete requirements for a global credit financing expansion
• Created a feature tree outlining features by MBI (Minimum Business Increment)
• Documented technical requirements for credit application processing, customer search, and financial product eligibility orchestrations within a reduced timeframe to meet project deadlines