Christopher Savage

Christopher Savage Email and Phone Number

Business Analyst and Service Consultant @ RedFarm
Christopher Savage's Location
Austin, Texas, United States, United States
Christopher Savage's Contact Details

Christopher Savage work email

Christopher Savage personal email

n/a
About Christopher Savage

My years of experience have provided me with extensive service and communication skills. I have advanced throughout my career to such positions as training and team leading. Integral in this development has been an accurate sense of time management and the ability to adapt to changing situations efficiently and successfully. I was able to utilize these skills in recent years to transition to a business analyst and consultant field. I also transitioned to a work-from-home environment successfully. This experience helped me further sharpen my exemplary communication and leadership skills. It also allowed me to expand into more fully developed areas of focus on product, financial, and technical analysis. This also included a strong focus on online queue management systems, like SRT. I used my high attention to detail and quick ability to adapt to thrive and assist client's with a multitude of operational inquiries. This experience further sharpened my resolution skills and client satisfaction. After this experience, I returned to working in the Service Industry as I am now currently enrolled in a Solar Energy Program at ACC. The flexibility of the Service Industry is allowing me to attend school. With my previous experiences helping me move forward, I can rely on my job skills to help me execute great communication and customer satisfaction in whichever field I'm currently employed. Beyond this extensive skills, I also have a background in facilitating private events. This entailed quality client satisfaction, communication between technical staff, management, and regular staff, and the processing of financial and additional paperwork. I've also great experience with private event management software and POS systems, as well as general experience with Microsoft Office. Additionally, my educational background has granted me successful written, research, and analytical skills, which I have used to enhance my communication experience.

Christopher Savage's Current Company Details
RedFarm

Redfarm

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Business Analyst and Service Consultant
Christopher Savage Work Experience Details
  • Redfarm
    Server
    Redfarm Aug 2023 - Present
    Austin, Texas Metropolitan Area
    - Provide exemplary service to match the expected fine dining, casual chic decorum of the restaurant- Ensure client satisfaction while giving detailed descriptions of menu items and suggestions towards a curated, coursed experience- Handle upwards of 7 tables at a time- Help train new servers in the specifics of the restaurant's service styles and etiquette- Handle myriad forms of payments via the Toast POS system- Utilize my exceptional communication and personal skills to provide smooth service between the restaurant, guests, and coworkers- Utilize my extensive service skills to troubleshoot any problem areas to provide solutions
  • Cognizant
    Senior Process Executive (Meta/Facebook Concierge Support)
    Cognizant Oct 2020 - Jun 2023
    Austin, Texas, United States
    - Promoted to evening Gatekeeper position with duties such as case delegation and supporting team inquiries- Experience maintaining a queue of upwards to 30 client cases daily in a digital space via email and chat correspondence- Capable of explaining complex situations regarding product, financial, and technical inquiries- Consistently provided successful client resolution rates and QA scores- Strong focus on digital marketing analysis- Experience with social media Ads processes and troubleshooting- Proactively identifying problems via online information tools and product review- Proficiency in written, spoken, and reading communications across a multitude of surfaces- Experience with social networking programs and processes- Intermediate project skills (MS Office, Google Drive and Sheets (functions, pivots, data analysis))- Experience handling sensitive data and documents- High analytical and research skills with a strong attention to detail- Proficiency in SRT queue monitoring database systems- Strong date entry skills¬- Ability to quickly learn and understand complex processes- Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision- Good team-coordination and interpersonal communication skills- Ability to perform in adverse situations- Adapted and succeeded in a Work-from-home environment
  • Alamo Drafthouse Cinema
    Private Event Lead, Server Shift Lead, Trainer
    Alamo Drafthouse Cinema Nov 2011 - Jun 2022
    Austin, Texas, United States
    - Promoted to Team Lead/Trainer and Private Party Lead Server positions- In Team Lead/Trainer capacity, I handled upwards of 100 guests per day, providing them with exemplary service and ensuring great client satisfaction- Helped lead a team of servers and server support as we executed the restaurants steps of service- Ensured great communication between management and my coworkers- Trained a multitude of servers in the restaurant's steps of service, ensuring new employees would be able to provide exceptional guest experiences - In Private Event Lead capacity, I executed a myriad of buffets, corporate events, private events, and various other business and personal related show flows- Lead a team of servers, server support, management, technical support, and kitchen support to best execute client requests and party schedules- Handled multiple forms of payment across a variety of Event Management accounting software, including TripleSeat- Multitasked across a variety of spaces within the restaurant with an eye toward keeping communication between clients and staff smooth and efficient, and ultimately providing great private and corporate event experiences- Contacted clients with updates and financial accounting after events had been executed

Christopher Savage Education Details

Frequently Asked Questions about Christopher Savage

What company does Christopher Savage work for?

Christopher Savage works for Redfarm

What is Christopher Savage's role at the current company?

Christopher Savage's current role is Business Analyst and Service Consultant.

What is Christopher Savage's email address?

Christopher Savage's email address is ch****@****use.com

What schools did Christopher Savage attend?

Christopher Savage attended The University Of Texas At Austin, The University Of Texas At Austin.

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