Christopher Moats Email & Phone Number

Greeley, Co, Us

Broomfield, Colorado, United States

Answer phone calls, respond to tickets and walk in clients in support of Windows systems, Microsoft office 365, Microsoft Teams, Outlook, Adobe Acrobat pro, Zscaler, and many other software programs. Also updating user profiles for basic settings user groups and attributes for new hires using Active Directory. Also using Active Directory to set up computer profiles to add them to the correct groups, and orginizational units. Prepare and deploy/ship new devices for new employees using Dell Imiage Assist. Supporting a network of mostly Windows machines Dell and Lenovo to be exact. Also some work with parifreals and printers managed by Papercut.

United States

Design, implement, maintain, deploy and document desktop images for end user computing platforms including Windows and Mac.Create and deploy OS and application updates, often in close coordination with Information Security.Create desired user experience through system policies and scripting.Troubleshoot issues and apply fixes.Properly manage endpoints in Active Directory and ensure proper organization and function of desktop management solutions. Administration of UEM/End point management solutions, this includes software remote desktop management, software deployment and software inventory management (JAMF, Desktop Central, etc...).Consult with Director in software project planning, design, implementation, and maintenance of desktop management infrastructure.Monitor and control systems in accordance with industry best practices.Create and maintain technical documentation on supported services.Perform software packaging and distribution related tasks. Participate in projects as needed.Track licensing for software College-Wide, provide reports on usage, and advise of and remove software that is no longer used or that is coming to its end-of-life.Ensure updated images are able to run necessary software and advise departments with recommendations for upgrading or replacement.Strong communication with department’s College-Wide and vendor management to ensure the software licenses are renewed and available.Work closely with the IT Administrative Services department, Networking department, IT Security department and Technical Support Services team on issues which may arise.Provide technical assistance and Tier 3 troubleshooting for desktop support issues including printers.Ensure proper documentation of issues which arise so future problems canbe quickly resolved for users.

Greeley, Colorado, United States

Receive Computers and Computer Equipment, mark and log the equipment into tracking software (Snipe)Tracking and replacing equipment that is out of warranty Deploying equipment face-to-face with the end user to ensure they are satisfied. Supporting the needs of end users during times of intensity such as at the beginning of the semester/e is a class waiting for a solution. Use a myriad of IT software such as Endpoint Central, Snipe, Slack, Web Helpdesk, Secret Server, Confluence, Google Mail, Smartsheet, Apporto, Biz Library

Windsor, Colorado, United States

Windsor, Colorado, United States

Run Production machines and HMI devices for the production of products.

Brighton