Chris Pawlowski Email & Phone Number

Detroit, Mi, Us

Detroit, Michigan, United States

As a global training director at Dell Technologies, I am passionate about driving sales excellence and technical expertise across our organization. With over 22years of experience in the technology industry, I have developed a deep understanding of the skills and knowledge required for success in sales, presales, and product specialization roles.My mission is to empower our sales teams with the tools and resources they need to achieve their goals and exceed customer expectations. I am passionate about creating tailored training programs, providing coaching and mentorship, leveraging technology-enabled learning, collaborating with other departments, and driving measurable results.Key Focus Areas:• Led global development programs for presales, and product specialists including product launch, technical training, and sales skills enhancement.• Led seller development for all regions internationally. 14,000 sellers.• Enabled new sales techniques, leveraging AI enhanced account research.• Enhanced team efficiency in Commercial and Enterprise units, driving measurable performance improvements, leveraging blended learning, leader coaching and endorsement.• Leading a team of international business consultants, we focused on aligning business objectives and metrics to enablement focused improvement.• Developed and executed leadership and seller career development programs.• Implemented a field supported learn, practice, execute culture of learning.• Conducted comprehensive needs assessments, optimizing training resources and achieving a reduction in costs.• Facilitated cross-departmental workshops, enhancing sales strategies and fostering interdepartmental synergy.• Streamlined training processes, leveraging automation tools and needs analysis leading to faster onboarding time and improved team productivity.• Aligned training programs with business objectives, partnering with units to achieve a notable ROI.

Hopkinton, Ma

Working with Sales and Pre Sales leadership to transform the global Pre Sales force, adapting to rapid change within the industry. I am focused on education, industry awareness, and skill set growth for EMC System Engineers.As the EMC portfolio grows and Digital Business rises to the forefront, EMC is staying a step ahead through strategic acquisitions, federated solutions, and an ever transforming field engineering force.

• Key responsibilities focused on customer discovery, validation, and trusted advisory. Focused on largest opportunities across 6 states.• Delivered over 100 Executive Briefing presentations to customers ranging from SMB to Global Enterprise segments.• Public presenter and representative at multiple internal, and partner events.• Led regional technology strategy, achieving measurable improvements in client satisfaction and ROI.• Supported sales teams with technical expertise, contributing to successful deal closures and client retention.• Demonstrated ability to lead teams, implement strategic initiatives, and drive significant improvements in project outcomes.• Conducted in-depth market analysis, identifying trends that led to strategic initiatives and revenue growth.

• Area SE Manager, covering Michigan, Ohio, Indiana, and Western PA • Responsible for training, hiring and development of technical consultants in the area supporting 30+ sales professionals. • Balanced account alignment with team skill sets focusing on increased revenue• Led a team focused on IT Transformation and Cloud Centric solutions for today's growing businesses. Includes territory management and account strategies• Managed a matrix network of resellers, sales professionals, and specialists• Validate the design, delivery, and sales cycle of some of the largest most impactful solutions within a 4-state region. • Responsible for final polish and approval of advanced data center designs. • Oversaw the design and approval of advanced data center solutions, ensuring high standards and meeting customer SLAs in a competitive market.• Led a team of technical consultants focused on major IT solutions, analyzing customer needs and delivering tailored, impactful solutions worth up to $10M.Primary Competitors: Amazon, Google, Hewlett Packard (HP), Hitachi Data Systems (HDS), Dell, Compellent, Equalogic, Netapp, 3PAR, IBM, XIV, Violin, Fusion IO, Oracle, Whiptail, Xiotech, NimblePrimary Product Focus: Symmetrix, VNX, Clariion, Celerra, Centera, Vplex, Recoverpoint, Avamar, Networker, Data Domain, Atmos, VBlock, VMWare, VCOps, VCloud Director

• Develop and Design Active Directory based authentication systems for Enterprise Printing and Scanning applications. • Utilized new multi-site printing leveraging key fobs and biometrics for authentication.• Directed all EMC Documentum sales efforts in Michigan, driving significant growth and becoming the lead solutions architect.• Optimized enterprise printing and scanning workflows, leading to a 20% increase in operational efficiency.

• Managed a team of 10+ skilled engineers ranging from Help Desk lead to data center architects. • Designed and implemented a new state of the art data center consisting of Enterprise Class storage, servers and network. Technologies used: EMC, Cisco, HP Servers, Firewalls, WebFilters, Management applications.• Streamlined network operations, reducing downtime through proactive monitoring and maintenance optimized resource allocation.• Implemented robust security protocols, decreasing security incidents and ensured compliance with industry standards and regulations.• Pioneered automation scripts, cutting routine maintenance tasks by and improved efficiency and allowed focus on critical issues.• Fostered strong vendor relationships, securing cost-effective hardware and software solutions; contributed to a 15% reduction in IT expenses.• Developed disaster recovery plans, ensuring 99.9% uptime and business continuity for critical operations.

Education record

Education record