As a Workplace Technology and Collaboration Technical Product Owner, I play a pivotal role in bridging the gap between the technical and business aspects of workplace Technology product development. Leveraging my technical expertise, I ensure that our product development aligns with the overall roadmap and effectively communicates this across our agile teams.My role as a Technical Assistant and Advisor involves assisting the Product Owner (PO) with critical technical decisions, helping to prioritize stories related to technical debt or technical enablers for business features, and ensuring complete visibility for both business and technical items in product roadmap planning.In addition, I serve as a Stakeholder Advisor, translating complex technical concepts into understandable terms for our stakeholders. I strive to thoroughly understand our stakeholders' needs from a technical perspective, present solutions to technical problems, and provide realistic high-level estimates.Lastly, I take on Advanced Technical Ownership for complex technical products. This involves managing large-scale technical projects or products with significant architectural changes.Overall, my role as a Technical Product Owner is dynamic and crucial to the success of our product development and agile teams. I am committed to delivering value by maximizing the product value through engineering effort and maintaining a strong partnership with the PO on the technical side of product development.

Responsible for Softchoice Workplace Technology strategy and programs across North America.

Responsible for hybrid workplace and workplace technology programs across our US and Canadian locations. As well as our business continuity/resiliency management program.Highlights: Program manager for our return to work program at 25 office locations across the US and Canada during the 2020 pandemic. We were recognized as one of the best workplaces for Hybrid work in 2022.Completed a cross-departmental Six Sigma project to obtain my Six Sigma certification.Awarded an Operational Excellence award for my second year of service.Awarded the Fast Start Rookie award my first year of service.

As part of the Advocate Health Care Facility Services Department, I was part of a team responsible for maintaining Approximately 380,000 Sq. Ft. of medical space at 15 separate locations. I was tasked with direct oversight of facility operations at 4 locations, totaling approximately 67,500 Sq. Ft. • Developed an opening checklist to ensure that opening operations were consistent and standardized.• Resolved an HVAC issue that had existed for 3 years without a viable solution in the MRI control room.• Established a program to inventory and track preventive maintenance on critical equipment.• Responsible for developing a facilities training manual for the department.

As a residential and commercial contractor I was responsible for all company operations including, performing maintenance, repairs, and remodeling. Services included plumbing, electrical, HVAC, Carpentry, Painting and Emergency Services. My dedication to customer service led to a 5 star customer satisfaction rating with Service Magic.Other valuable experience:Designed, built, and maintained company website.Implemented grassroots marketing campaigns to drive new business. Developed and maintained accounting and reporting systems.

Led the purchase, renovation, leasing, and sale of a $60M, 300+ property real estate portfolio. Ensured smooth day to day operations across all lines of business including sales, customer service, and quality control. Responsible for the purchase and monetization of more than 100 properties annually. Developed and executed business and marketing strategies. Led the successful start-up and growth of the business to more than $11.5M in annual revenue and its listing as the “49th Fastest Growing Company in America” (2003) and “27th Fastest Growing Company in America” (2004) by Entrepreneur Magazine.Hired, trained, and developed a team of 20 top-performing employees, coaching individuals into key department head and managerial positions. Developed, documented, and implemented all company policies, standards, and procedures to ensure quality control related to property purchases, renovations, leasing, and sales. Screened, evaluated, negotiated with, hired, and collaborated with teams of subcontractors to complete more than 1,000 home renovation projects. Developed strong, mutually beneficial relationships with hundreds of vendors. Led the development and deployment of business systems to manage portfolio accounting and management. Designed and executed efforts to improve communications, corporate branding, and collaboration with government agencies, which included having the company profiled on the MSNBC program The Winner’s Circle, hosted by Terry Bradshaw, for its upstanding reputation in the real estate development industry. Developed and deployed foreclosure assistance, lease option, and owner finance programs. Personally recognized in the Heritage Registry of Who’s Who (2006-2007) and Global Who’s Who Directory (2005) for outstanding industry contributions.

Had full responsibility for management and maintenance of more than 150 single family homes and apartments. Managed the development of renovation plans and sale of rehabilitated properties. Oversaw the daily performance of three maintenance crews and assigned work to subcontractors as needed. Developed and implemented safety inspection programs for all properties and uniform renovation procedures to ensure compliance with all relevant codes and safety standards. Successfully managed renovation and sale of more than 50 residential homes and apartment units annually. Personally renovated numerous properties for resale.Was promoted from positions as Maintenance Supervisor/Technician to General Manager due to consistently strong performance.

I was assigned to the 18th Civil Engineering Squadron, Okinowa Japan. I recieved an Honarable Discharge.