Christopher S. Email & Phone Number

United States

Garner, North Carolina, United States

Developed and implemented targeted improvements to operational processes, leading to a 15% increase in productivity and achieving daily production goals consistently.Created and assessed performance and quality reports, identifying process improvements that enhanced efficiency by 20% and reduced error rates by 10%.Supervised and trained a team of 50+ associates, resulting in a 25% boost in team productivity and a significant improvement in overall morale and efficiency.Coordinated logistics and provided actionable feedback, resolving shipping problems with a 95% success rate, ensuring timely and accurate deliveries.Identified and addressed safety hazards, implementing safety initiatives that decreased workplace incidents by 30%.

Valley Stream, New York

Led the OMNI team to exceed processing targets by 25%, achieving sales of $900k in 2018 and surpassing comparable sales by nearly 30%.Trained associates on the Omni app, improving order processing efficiency by 20% and enhancing team performance to meet or exceed the 20 UPH benchmark.Implemented solutions for app-related glitches, reducing picking time by 15% and improving the store's "age of queue" ranking significantly.Monitored productivity standards and maintained stockroom areas, ensuring compliance with company standards and driving a 10% improvement in operational efficiency.Maintained a customer-centric approach, engaging with customers to enhance their in-store experience and drive higher customer satisfaction.

Manhattan, Ny

Generated and managed a sales pipeline that consistently met a $3,000 revenue quota per month, contributing to overall revenue growth and client acquisition.Developed and executed innovative marketing campaigns that increased client engagement by 25% and improved conversion rates by 15%.Enhanced company branding and crisis management strategies, securing a 20% boost in public interest and maintaining a strong company reputation.Maximized customer lifetime value by re-engaging former clients, resulting in a 30% increase in repeat business through targeted new product offerings.Monitored and analyzed campaign performance metrics, optimizing strategies to achieve a 20% improvement in overall marketing effectiveness.

Coney Island, New York

Increased sales quotes by 20% and consistently met sales goals, driving revenue growth and enhancing client acquisition.Negotiated favorable terms with clients, leading to an 8% increase in deposits and improved overall financial performance.Collaborated with the Sales team to develop and implement strategies, resulting in a 15% improvement in budget forecasts and sales strategy effectiveness.

Coney Island, Ny

Arranged and delivered over $10,000 in charity donations, enhancing community relations and demonstrating corporate social responsibility.Initiated a PR campaign that increased public interest by 20%, effectively boosting the company's media presence and reputation.Awarded the IAPPA Brass Ring Award for Marketing Excellence, recognizing outstanding contributions to public relations and marketing efforts.

Roslyn, Ny

Secured and met a yearly goal of $7 million in charitable adjustments, significantly contributing to the hospital's financial stability and support services.Managed and archived sensitive financial information with a high degree of accuracy, ensuring compliance and data integrity.

Roslyn, Ny

Working for New York Presbyterian Hospital as a Patient Accounts Representative. Responsibilities included: Providing customer service to patients, billing claims to correct insurances, received payments, and responsible for meeting a call quota for the day.