Christopher Larocco work email
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Christopher Larocco personal email
At Dealer Tire, my focus centered on leveraging customer relationship management expertise to foster retention and growth across 40 Toyota and Lexus dealerships. My commitment to elevating sales, profitability, and customer retention was evident in every strategy implemented, with a track record of tangible results.Previously at General Motors, my contributions as an OnStar Account Manager and automotive trainer were pivotal in enhancing customer acquisition and engagement through strategic collaboration with sales teams and dealership owners. These experiences underscore my commitment to delivering exceptional customer experiences and my ability to serve as a trusted advisor and thought leader in the industry.
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Account ManagerAccelionExton, Pa, Us
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Sales ManagerPatriot Buick Gmc Feb 2024 - Jun 2024Boyertown, Pennsylvania, United States• Increased customer acquisition of vehicle digital subscription services by over 30 percent through the implementation of a more effective sales process, resulting in increased dealership revenue.• Spearheaded an equity mining initiative, collaborating with the service department to facilitate seamless service-to-sales handoffs, which resulted in a ten percent increase in vehicle sales. • Managed digital marketing and social media presence for dealerships, overseeing Facebook and Instagram accounts to enhance online visibility and engagement.• Developed, implemented, and led training classes for sales consultants, providing ongoing coaching and mentoring in both group and individual settings, resulting in improved team engagement.• Leveraged CRM system and DMS to efficiently manage dealer inventory, customer relationships and streamline deal processes.
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Outside Account ManagerDealer Tire Aug 2022 - Oct 2023Greater Philadelphia• Increased sales by ten to fifteen percent across territory by upselling 25 percent of dealer accounts within the first 180 days, driving revenue growth and strengthening client relationships.• Supported Toyota and Lexus dealerships in optimizing their fixed operations business by assisting with tire and maintenance care product ordering and sales strategies.• Collaborated with dealer principals, GMs, and OEM field managers to develop and implement business plans aimed at achieving strategic objectives and enhancing operational effectiveness.• Fostered continuous improvement by staying informed about current industry trends and disseminating best practices throughout the dealer network.• Implemented strategies through onboarding, coaching, and training to maximize opportunities.• Leveraged data and analytics to review performance, identify opportunities, provide consultation, and deliver value-added solutions. -
Onstar Account ManagerGeneral Motors Jun 2021 - Aug 2022Philadelphia, Pennsylvania, United States• Advanced from #32 to #8 on the national OAM scorecard within the initial 90 days of tenure, demonstrating rapid adaptation, strategic execution, and a commitment to achieving excellence.• Enhanced customer acquisition, familiarity, and engagement of the OnStar & Connected Services suite through collaborative efforts with sales teams and GM-franchise dealership owners.• Orchestrated dealer interactions, meetings, training sessions, promotions, and sales contests to drive engagement and performance.• Conducted comprehensive training sessions for dealership personnel on the full portfolio of products and services, emphasizing proper delivery and customer onboarding processes.• Developed actionable strategies to enhance dealership performance and profitability through comprehensive analysis of sales and performance reports.• Influenced dealers to implement or adapt dealership processes, resulting in improved performance. -
Automotive Training SpecialistGp Strategies Corporation Aug 2015 - May 2020Greater Philadelphia Area• Delivered comprehensive in-dealership and virtual training on vehicle products, technologies, and sales processes, enhancing product knowledge and boosting sales effectiveness across teams.• Served as a subject matter expert and thought leader for dealers and regional teams, providing guidance and expertise on industry trends and best practices.• Conducted new vehicle launch training events and provided support at regional auto shows. -
Sales ManagerSarant Cadillac Jan 2013 - Jan 2015Farmingdale, New York, United States** #1 Cadillac dealer in sales nationally (11/12, 7/13) and #1 in the state (2012-2014). **** "Dealer of The Year"• Earned Cadillac Crest Club status by ranking in the top 20 regionally for retail sales and customer satisfaction index (CSI), 2013-2014.• Consistently surpassed established monthly sales goals by 15-20 percent, demonstrating a strong track record of exceeding performance expectations.• Collaborated with senior management in developing and implementing a dealer loyalty program which resulted in enhanced customer retention and satisfaction. -
Finance ManagerSarant Cadillac Oct 2011 - Dec 2012
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In-Room Dining Server/Bartender, Banquet Server And ValetThe Ritz-Carlton, Sarasota Jun 2010 - May 2011Sarasota, Fl• Delivered exceptional service to guests while creating memorable, personal experiences.• Owned and immediately resolved guest problems.• Engaged in lateral service when necessary to support the needs of the hotel.• Collaborated with the sales team to ensure all guests’ wants and needs were met. -
Bdc ManagerSarant Cadillac Sep 2005 - Mar 2010
Christopher Larocco Skills
Christopher Larocco Education Details
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Earned 30 Credits Toward B.A. Degree In Business -
Associate’S Degree
Frequently Asked Questions about Christopher Larocco
What company does Christopher Larocco work for?
Christopher Larocco works for Accelion
What is Christopher Larocco's role at the current company?
Christopher Larocco's current role is Account Manager.
What is Christopher Larocco's email address?
Christopher Larocco's email address is cl****@****ies.com
What schools did Christopher Larocco attend?
Christopher Larocco attended University At Albany, Suny, Nassau Community College.
What are some of Christopher Larocco's interests?
Christopher Larocco has interest in Environment, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture, Health.
What skills is Christopher Larocco known for?
Christopher Larocco has skills like Sales, Customer Satisfaction, Customer Retention, Automobile, Sales Process, Profit, Sales Management, Automotive, Vehicles, Sales Operations, Customer Service, Pricing.
Who are Christopher Larocco's colleagues?
Christopher Larocco's colleagues are Michael Resendez, Mason Boone, Anneliesse Gudino, Mike Sikorski, Jacob Devries, Ed Irizarry, Allex Stone.
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