Christy Smith Email & Phone Number

Washington, District Of Columbia, United States

Authored game reviews focused on low vision accessibilityEdited reviews, news, and commentary from contributors

Arlington, Va

• Summarized federal and state regulations on a daily basis for Bloomberg Law platform, approx. 400 summaries per month• Created custom regulatory and news alerts for industry subscribers based on unique criteria• Tracked state regulatory developments daily• Crafted custom research reports concerning payroll and human resources topics in response to subscriber questions• Planned internal corporate trainings, recruited external speakers, and coordinated event logistics• Created custom salary reports, providing specific recommendations to employers based on location, experience, and qualifications

Washington D.C. Metro Area

- Maintained library collections- Ensured materials and facility met accessibility standards under the ADA- Answered research process questions from students- Helped students develop research questions- Assisted with writing process and citation issues in student papers- Catalogued required quota of books into the system using KOHA library management system- Evaluated donated items for inclusion in the library's collection- Provided circulation services and general library information- Gathered and maintained library statistical information- Answered phones and provided office support- Properly executed emergency procedures for evacuating the library and building

Washington D.C. Metro Area

Defense Capabilities and Management team (05/2018-09/2018)- Analyzed agency instructions and guidance, summarizing findings in Records of Analysis- Prepared templates for complex data analysis and coordinated with methodologists to pro pose datamodeling techniques- Drafted portions of GAO report- Conducted detailed statistical and summary data analysis and created reports to management- Discussed policies and procedures of the military justice system with internal teams across the agency- Led internal and external agency meetings to gather information- Interviewed external officials to determine operating conditions of programs and created records ofinterview- Prepared findings tables of program deficiencies in federal agencies to develop recommendations- Traced and verified documents for multiple engagements- Conducted numerous small research projects and reported results to team rapidly- Worked collaboratively with small teams to meet deadlines- Supported on boarding two employees to the team with educational briefs- Assisted in planning panels and recruiting speakers for educational eventsContracting and National Security Acquisitions team (01/2018-04/2018)- Researched technical compliance requirements for contractor busines s systems- Summarized technical reports written by the Department of Defense- Developed methodology and conducted data analysis using the Federal Procurement Data System- Gathered, compiled, and analyzed financial disclosure documents from the Securities and ExchangeCommission's EDGAR system- Investigated accounting practices at public and private companies- Interviewed company officials about internal accounting practices- Composed initial versions of Background section of a future GAO report- Analyzed legislation and regulations pertaining to government contracts and the contract award process- Extensively used MS Word, Outlook, Excel, and Powerpoint

Washington D.C. Metro Area

- Tracked legislation and ballot measures in all fifty states- Tracked candidates in gubernatorial and federal elections- Tracked gubernatorial election polling- Summarized legislation and news articles- Summarized state and federal regulations- Monitored relevant news coverage- Researched federal, state, and local initiatives and expenditures- Reviewed deliverable documents for errors- Worked daily with external graphic designer to create deliverable products- Conducted background research on companies and officials to write summaries and briefs to prepareexecutives for meetings- Prepared and staffed meetings with elected officials and industry leaders

Washington D.C. Metro Area

Security and Emergency Management: • Developed pandemic flu continuity of operations plans, including agency guidance and literature• Created hazardous materials spill tabletop exercise, identifying areas of concern with proposed solutions• Maintained vital agency information to ensure continuity of operations• Reviewed and edited security and emergency training manuals for GAO employees• Prepared internal communications material for new security and emergency management initiatives affecting the agency• Reviewed and implemented security and emergency management best practices to serve a small agency• Conducted data analysis and research to develop performance measures and metrics for programs and services in support of the business process analytics groupRecords and Privacy:• Performed compliance assessment on agency systems to ensure proper safeguarding of personal identifying information • Created 3 privacy statements for online systems used by the agency to meet privacy act requirements• Supported an agency task force analyzing new and existing computer systems regarding security, privacy, and other concerns• Conducted ADA compliance checks on a variety of agency documents to meet accessibility standards• Developed familiarity with records retention and disposition policies and procedures in document management systems• Assessed the extent that agency systems used of social security numbers as part of an audit response and developed a systematic approach for documentation• Briefed agency new hires at orientation to introduce agency policies and employee responsibilities for records management• Reviewed, edited, and streamlined internal standard operating procedures; identified problems and miscommunications

Greater New Orleans Area

• Developed a list of required skills for candidates for the position, interviewed them, and served on a selection panel• Selected and directed a variety of classical and contemporary religious music for praise band• Recruited musicians to join ensembles and praise band• Provided vocal leadership and keyboard accompanimen t as needed• Led student team to plan weekly worship services with assistance fro m pastoral staff• Collaborated with student interns to plan weekly events

Greater New Orleans Area

• Demonstrated professional knowledge of research techniques to serve students, faculty, and the public• Received extensive training in the library's online databases and citation tools and applied these skills in assisting customers• Exercised professional, independent problem-solving skills during security situations and dangerous weather, including initiating and notifying patrons of building lockdowns• Demonstrated familiarity with various research, analysis, and writing styles across academic disciplines (business, political science, history, philosophy, laboratory science, etc.)• Assisted patrons with research and accessing print and online materials• Provided excellent customer service across a variety of communications such as in person, online, and telephoneWorked with the Special Collections, Rare Books, and Acquisitions and Processing departments.• Maintained catalog records in Voyager, Illiad, and OCLC/WorldCat• Stabilized rare and damaged books in special collections by fitting protective boxes and archival covers• Catalogued books using a variety of categorization systems such as Dewey Decimal, SuDoc, and Library of Congress• Processed new books into the library collection, and prepared them for circulation

Greater New Orleans Area

• Independently developed and instructed senior-level undergraduate course titled Gender and Fandom, covering an introduction to fan cultures as well as issues of gender, race, and disability in both commercial and fan-made media• Developed and delivered weekly, 90-minute lectures covering a variety of social science topics for 15 weeks without supervision• Coordinated with university curriculum committee and administration to ensure course met university standards• Created, assigned, and graded student projects; provided feedback to encourage learning and improvement• Demonstrated classroom management skills and facilitated group discussion and student participation• Utilized a variety of online media to promote learning including videos, interactive presentations, and file sharing services• Posted course content and administered course on Blackboard learning management system• Assisted students in critically analyzing works of writing and visual media• Communicated complex theoretical concepts to students in addition to more concrete practicalities of grammar and writing mechanics• Demonstrated professional organizational skills in handling class materials and student gradesCompleted 20-page research paper, "The Trauma Narrative in Fanfiction" Completed 15-page research paper, "Social Standing of Fanfiction by Genre"

Washington D.C. Metro Area

• Edited and reviewed “Fighting Blight in the Northeast-Midwest Region” report in preparation for Congressional briefing• Conducted statistical analyses, created strategic planning presentation materials, and delivered organizational growth options to the NEMWI board • Created an interactive political map of the country as a reference tool to track elected officials and their official contact information• Developed strategic initiatives based on anticipated gaps in Mississippi River policy in the 2019 Farm Bill • Read and summarized 2014 Farm Bill and conservation legislation for Policy Analysts• Tracked relevant legislation affecting Great Lakes and Mississippi River Basin issues in order to write weekly newsletter to stakeholders• Analyzed long-term funding trends for federal programs affecting the Mississippi River Basin• Tracked House, Senate, and final appropriated funding levels for federal programs, as well as relevant amendments• Monitored federal funding opportunities and grant awards of regional interest and produced short write-ups on new developments and upcoming opportunities• Organized two Congressional briefings• Administrated NEMWI's website by adding posts, media, events, and announcements• Copy edited a variety of press releases and internal documents• Summarized Congressional hearings and briefings for Environmental Policy Analysts

Greater New Orleans Area

• Stocked and maintained the textbooks department using computer databases• Filled and processed online orders• Distributed pre-ordered textbooks at the beginning of each semester• Maintained high standards of customer care and customer service in person and over the phone• Staffed cash registers including handling returns

Greater New Orleans Area

• Coordinated placement, arrival, and departure of Tulane summer conference guests• Led tours of residential communities on campus for parents of incoming students• Maintained online information systems to program access cards to buildings and residential rooms• Answered guests' questions about campus and the New Orleans community• Placed and picked up linens for student orientation and conference guests• Worked as a group on many tasks simultaneously and prioritized most pressing tasks such as health and safety concerns

Oklahoma City, Oklahoma Area

• Completed extensive training (equivalent of 6 semester hours) and orientation program in copy editing and tutoring skills• Provided subject tutoring in Spanish language, English, History, Political Science, and Music Theory• Organized conversation groups for English Language Learners • Ran group tutoring sessions and proofread individual student papers• Helped students navigate online research databases and assisted with basic technology troubleshooting

Oklahoma City, Oklahoma Area

• Taught public classes for children, adults, and seniors in basic computer skills including Microsoft Office (Word, Excel, PowerPoint) and the Internet• Taught computer classes to English Language Learners, which required proficiency in Spanish language• Oversaw patrons' completion of certification programs in Microsoft Office software• Created and delivered specific classes in research strategies and techniques• Worked on several projects simultaneously

Oklahoma City, Oklahoma Area

• Assisted in transitioning from physical copies of government documents to online government document systems• Processed interlibrary loan requests in OCLC and Microsoft Access• Maintained in-house statistics in Microsoft Excel• Staffed the circulation desk and assisted patrons by answering questions and checking books in and out• Shelved books using Dewey Decimal categorization• Troubleshooted printers and computers• Shifted books and reorganized basement storage• Applied problem-solving skills to practical and research questions• Followed directions with minimal to moderate supervision

Oklahoma City, Oklahoma Area

• Selected appropriate choral literature with guidance from pastoral staff• Directed choir during worship services and rehearsals• Instructed choir in basic vocal technique and diction• Assessed singers abilities and gave additional assistance as needed• Directed seasonal bell choirs and instrumental ensembles• Provided keyboard accompaniment as needed• Prepared and performed 45 minute long choral Christmas cantata that included handbell choir and children's choir• Assisted with children's Christmas program

Master'S Degree, Homeland Security

National Security/Intelligence

Activities and Societies: President, Student Government Association

Bachelor Of Arts (Ba), Homeland Security Studies, Gender And Sexuality Studies, Minor In History

Activities and Societies: • Founded organization for students with disabilities, Students and Advocates Supporting Strong Educational.

History

Activities and Societies: Trampoline, Chorus, Chaplaincy• Benjamin A. Gilman Scholar (Part of State Department's Institute.

History, Humanities, Church Music

Activities and Societies: Certified Lay Speaker - Oklahoma Conference of the United Methodist Church• Served as Vice President.