• Support the University Librarian in planning, personnel management, policy and procedure development, communication, and oversight of daily library operations. • Lead and supervise 50+ faculty librarians and library staff in the Research and Instructional Services, Access Services, Special Collections and Archives, and Collection Management Services units. • Meet regularly with individual leads as well as with the Associate University Librarian’s (AUL’s) Council in order to facilitate communication and transparency; keep abreast of projects, issues, and concerns across units; and discuss, develop, and implement strategies for improving library operations.• Assist the Library Dean in library faculty development and provide librarians with guidance and support.• Create, review, update, and revise position descriptions and conduct annual performance evaluations for staff.• Communicate and ensure consistent application of personnel rules, relevant university and state policies and laws, and contractual provisions in faculty and staff collective bargaining agreements.• Review staff salaries for equity with California State University (CSU) and SFSU medians, and initiate and oversee in-range progression and reclassification processes as needed. • Work with library employees to develop and implement new initiatives, programs, services, technologies, and corresponding funding proposals.• Represent the University Librarian at university and system-wide meetings (e.g., CSU Council of Library Directors) as requested.

• Support the Library Dean in all aspects of library-wide strategic planning, personnel management, policy and procedure development, and oversight of daily library operations. • Supervise librarians and staff in the Reference, Instruction, and Outreach Services (RIOS); Collection, Access, and Processing Services (CAPS); and User Services (Circulation, Reserves, and ILL) departments. Meet regularly with library faculty and staff, both individually and in groups, in order to facilitate open communication and transparency; keep abreast of projects, issues, and concerns; and discuss, develop, and implement strategies for improving the library’s resources, services, policies, and procedures.• Communicate and ensure consistent application of personnel rules, relevant university and state policies and laws, and contractual provisions in faculty and staff collective bargaining agreements. • Serve as a delegated signature authority for personnel, budget/accounting, travel, leave, and student documents.• Conduct and oversee annual evaluations for several library staff members. • Draft and review documentation concerning below-standard employee performance, disciplinary actions, grievances, medical leaves, etc. • Chair the library’s Policies and Procedures Committee, reviewing, revising, and creating both forward-facing policies for patrons and internal policies and procedures for library employees.• Coordinate the annual collection and reporting of library data to external agencies, including the Association of College and Research Libraries (ACRL) and the Integrated Postsecondary Education Data System (IPEDS).• Represent the Library Dean at university and system-wide meetings as requested.• Collaborate with the Library Dean on budget planning and resource allocation.• Assist the Library Dean in faculty development and provide librarians with guidance and support for the promotion and tenure process.

• Provided leadership for the planning, development, promotion, delivery, and assessment of the University Library’s online and face-to-face information literacy initiatives. • Designed the library’s first credit-bearing course (four units)—LIB 150, The Information Diet: Information Literacy Skills for Academic Success and Healthy Information Habits—ushering the course through the process of securing a GE Area E designation.• Oversaw the staffing, training, data collection, and assessment of research help services, including the Research Help Desk, the automated FAQ system, and research assistance via chat, email, and text. • Oversaw the development, usage, maintenance, and assessment of a suite of online video tutorials that included pre- and post-tests and personalized certificates of completion for easy integration into courses across the curriculum.• Analyzed research help and instructional statistics as well as questions asked and answered via our automated FAQ system (part of the LibAnswers system) in order to make data-informed decisions regarding staffing, resource allocation, outreach, and service changes.• Served as an information literacy resource and advocate both inside and outside of the library, ensuring that the integration of information literacy throughout the curriculum remained a strategic priority for the university and building collaborative partnerships with various campus units and programs.• In response to concerns that the campus community lacked awareness of many of the library’s resources and services as well as the accomplishments of its staff, founded the Library Outreach Committee charged with overseeing, coordinating, and developing initiatives that raised the campus community's awareness and use of the library. Chaired the committee during its first year (2013-14).

Coordinated research support services as well, oversaw staffing, training, data collection, and assessment of research help services, including the Research Help Desk, and online help options. Coordination of information literacy initiatives described below.

• Provided leadership for the planning, development, promotion, delivery, and assessment of the University Library’s online and face-to-face information literacy initiatives. • Served as an information literacy advocate and resource both within the library and across campus. • Designed and supervised the development of both outcomes-driven information literacy and tool-based how-to tutorials.• Taught course-integrated instruction sessions for lower division writing courses; the College of Letters, Arts, and Social Sciences’ First-Year Experience Program; the Psychology and Sociology Department; and the Ethnic and Women’s Studies Department.• Engaged in collection development, reference, and outreach activities that support students and faculty in my liaison departments: Psychology and Sociology and Ethnic and Women’s Studies. • Served as Information Literacy Project Director for the library’s Hispanic Serving Institution (HSI) grant (2008-2011).

• Engaged in collection development, instructional, and outreach activities in support of the students and faculty in my liaison departments: English and Humanities/Religious Studies.• Provided students, faculty, staff, and community members with research help at the reference desk, by appointment, and via the QuestionPoint chat service.• Collaborated and coordinated with the Center for Teaching and Learning in initiating, planning, and providing professional support for faculty development.• Developed digital learning objects that support teaching, learning, and research.

• Taught two sections each semester of an online two-credit information literacy course, LIBR 1101: Academic Research and the Library. • Engaged in collection development, instructional, and outreach activities in support of the students and faculty in my liaison departments.• Assisted patrons at the reference desk and supervised reference student workers. • Served as University Community Outreach Librarian. o Wrote, edited, and designed the library’s online newsletter. o Conducted new faculty orientations. o Organized the library’s annual Open House and the Ingram Library Lecture Series. o Chaired the Public Relations Committee and designed library promotional materials in both print and electronic formats.• Coordinated library displays.