Chris Wei Email & Phone Number

Alpharetta, GA

• Support and troubleshooting application issues with Zenoss, ManageEngine, Cloudflare, A10 Load Balancer, SmartBear alertSite, Sparkpost, sql query, Kibana, Splunk, logstash, Mongo DB, MySQL, and AciveMQ, and.
• Design, implement, and support online shopping catalog management system
• Support online ordering process and working with internal/external teams to resolve related issues
• Develop Unix Shell scripts routinely and Perform software deployment and manage production environment.
• Lead effort to document the process and troubleshooting techniques and detail steps.First two years at this position as a Matrix consultant with "Bridge2 Solutions", which merged with Bakkt in Feb 2020.

Alpharetta, GA

• Lead and coordinate software deployment in Dev, QA, Tests, Production environment, and Provision of new jboss environment. Develop scripts to automate software deployment and verification. Manage Cobbler/Puppet for.
• Setup, Configure, and Manage nagios monitoring; and CVS, fisheye, and Apache ant deployment process. Manage and use Atlassian jira for ticketing system, and confluence and wiki pages to communicate works.
• Perform Solaris and Linux server (including VMs) administration tasks.
• Manage MQ series, Red Hat MRG, Apache, Infogix Assure, Hyperion Reporting, Oracle BI installation, configuration, trouble-shooting, and admin support.
• Lead application migrations due to a datacenter retirement project. Coordinate and Migrate functionalities on these UNIX and Window servers to alternative ones. Configure new LINUX VMs and setup similar environments.
• Provide 24x7 system and environment support. Handle routine/urgent software release and hardware upgrade and related on-call tasks.

Norcross, GA

• Provided 24X7 supports for mission critical production systems with little or no supervision.
• Monitored, analyzed, documented, and maintained applications and perform trouble-shooting and problem-resolution; Escalate/communicate critical failures to other areas.
• Created and maintained sql scripts and shell scripts to automate tasks and monitor systems and environments; Performed manual interventions required to process applications.
• Coordinated with teams for successful software release and server upgrades; Assist to enhance and mandate standards and procedures; Contributed to Oracle 10g environment buildup.

• Provided and led production support and maintenance in the mission-critical financialsystems (GL, AR, AP, Oracle concurrent manager, and Discoverer/Brio reports), land-based telephone service, and DSL order management.
• Coordinated UNIX and Windows environment upgrade and provided technical support. Played a major role in retirement of 22 NT servers for annual savings over $200,000.
• Led vendor software integration, upgrade, maintenance, support, and trouble shooting.
• Served as application DBA of Oracle Databases for several applications. Used PeopleSoft Tool to manage PeopleSoft panels and developed new applications.
• Worked on planning, analysis, design, construction, testing, implementation, and documentation of both new and enhanced developments of financial service systems.
• Developed build requirement packages and led software/middleware installation on new UNIX and Windows servers. Conducted capacity planning and disaster recovery.

Master Of Science (Ms), Physics

Doctor Of Philosophy (Ph.D.), Physics