Jennifer Berry Email & Phone Number

Fairfax, Virginia

Originating an average of $792,000 in loans a month with some months of over a Million dollars in loans.Establishes and develops member relationships through Inbound and outbound communications and maintaines the members' best interests. Qualifies member for appropriate products and services. Processes member loans by phone: Interviews and qualifies loan applicants, reviews credit Bureau reports, prepares all loan documentation, and inputs information into the computer. Explains all… Show more Originating an average of $792,000 in loans a month with some months of over a Million dollars in loans.Establishes and develops member relationships through Inbound and outbound communications and maintaines the members' best interests. Qualifies member for appropriate products and services. Processes member loans by phone: Interviews and qualifies loan applicants, reviews credit Bureau reports, prepares all loan documentation, and inputs information into the computer. Explains all documentation and procedures accurately to our members. Follows-up with members as appropriate. Assist ls members with opening accounts, as well as notifying members of denied requests. Tracks all Inbound call prospects in CRM to identify leads, patterns and sale cycles, consumer behavior, and sales generated and closed.Prepares analytical reports in MS Excel for management summarizing leads, applications, and closing ratios generated through the call activities. Effectively communicates results and ideas for enhancing the member experience throughout the loan process.Meets sales, member service, and productivity targets by effectively assessing member needs, offering first call resolution of issues overcoming objections, and actively promoting and selling products to targeted members. Show less

Fairfax, Virginia

Manassas, Virginia

Manassas, Va

Fairfax, Virginia

Centreville, Virginia

www.mythirtyone.com/jenniferberry

Herndon, Virginia

Worked as a temp customer service representative at ATCC in Manassas.

Fairfax, Virginia

Chantilly, Virginia

I worked in the Call Center and did everything from answering phones, to assisting members with account balances, opening new accounts, taking loan applications and anything else that may be of service. I also assist at the front receptionist desk. I answer the phone, assist with checking in packages from FedEx, DHL, and UPS, as well as sending daily FedEx packages to our out of state branches. Along with sending packages to out of state branches, I also help with supply orders and… Show more I worked in the Call Center and did everything from answering phones, to assisting members with account balances, opening new accounts, taking loan applications and anything else that may be of service. I also assist at the front receptionist desk. I answer the phone, assist with checking in packages from FedEx, DHL, and UPS, as well as sending daily FedEx packages to our out of state branches. Along with sending packages to out of state branches, I also help with supply orders and daily shipments to our local DC branches.I also post mail on an almost daily basis. Mail can consist of deposits, loan payments, pay-offs, and any number of miscellanous things. Show less

Fairfax, Virginia

worked part time. helped out with floor sets, stocking merchandise, assisting customers find what it is they are looking for, helped out in the backroom.

Manassas, Virginia

Open the department, zone merchandise and assist customers. Required to learn things quickly, remember numbers and key pieces of information. Was cross trained in other departments - Sporting Goods to cut keys, issue hunting and fishing licenses, etc. Fabrics and Crafts to cut fabric, etc. With my ability to sell the right products and help customers find other useful products, I helped to increase sales for the department and the store.

Fairfax, Virginia

Processed customer's transactions, assisted customers with returning merchandise. Worked at a fast, yet accurate, pace to get customers' transactions completed quickly. Used my knowledge of products to help customers find what they were looking for and also recommended other products that would compliment their purchase as a means of cross selling. Dealt with large sums of cash on a daily basis and was responsible for balancing out my till at the end of my shift.… Show more Processed customer's transactions, assisted customers with returning merchandise. Worked at a fast, yet accurate, pace to get customers' transactions completed quickly. Used my knowledge of products to help customers find what they were looking for and also recommended other products that would compliment their purchase as a means of cross selling. Dealt with large sums of cash on a daily basis and was responsible for balancing out my till at the end of my shift. Outstanding knowledge of products and stock Show less

Centreville, Virginia

General Studies, Associates In Science

High School, Standard High School Diploma

Activities and Societies: Fellowship of Christian Athletes, Future Business Leaders of America, Girls' Lacrosse Manager, Football Manager.