Chuck Cancilla Email & Phone Number

San Francisco Bay Area

Campbell, California, United States

San Francisco Bay Area

California

Burlingame, Ca

San Jose

Supported the West Flashsystem Sale Division for IBM on positioning high performance SLC and MLC flash solutions. Achievements: Supported multiple FlashSystem Sale Teams in the West which achieved over hundred percent of goal for the year. Reviewed and modeled performance data to determine technical and business impacts a flash solution could bring to the customer. Led and created a “get well” plan for the largest FlashSystem customer in the West with major… Show more Supported the West Flashsystem Sale Division for IBM on positioning high performance SLC and MLC flash solutions. Achievements: Supported multiple FlashSystem Sale Teams in the West which achieved over hundred percent of goal for the year. Reviewed and modeled performance data to determine technical and business impacts a flash solution could bring to the customer. Led and created a “get well” plan for the largest FlashSystem customer in the West with major product issues. Base on the results and execution of the plan, it allow us to closes the largest deal in the West for 2013. Show less

Provide pre- and post-sales technology consulting services to NetApp's enterprise accounts. Advise the sales team on an ongoing basis in an attempt to deliver value-added solutions and help improve operational efficiencies. Collaborated with Netapp Engineering & Product management to facilitate integration of customers technology requirements into future product releases.Project Deliverable: Help build both Google,eBay and Apple accounts into NetApp's most strategic reference… Show more Provide pre- and post-sales technology consulting services to NetApp's enterprise accounts. Advise the sales team on an ongoing basis in an attempt to deliver value-added solutions and help improve operational efficiencies. Collaborated with Netapp Engineering & Product management to facilitate integration of customers technology requirements into future product releases.Project Deliverable: Help build both Google,eBay and Apple accounts into NetApp's most strategic reference partners in a relatively short timeframe.Analyze customer application profile & I/O performance requirements in order to translate them into a technical design.Plan and implemented ONTAP upgrades as well as troubleshoot any application specific I/O performance issues.Periodically assume ownership of migration planning efforts as part of new installations.Participate in root-cause-analysis of potential performance issues at customer sites, build appropriate test cases in a lab environment and come up with permanent fixes.Facilitate planning and deployment of NetApp's SRM tools for improved visibility of infrastructure assets. Show less

Engineered as well as supported SAN and NAS production storage requirements across various platforms. Analyzed I/O throughput requirements and provision storage from large enterprise storage platforms. Designed a data replication & backup-recovery mechanism. Hardware: Sun Fire Series, IBM P-Series, Brocade, McData, Netapp, EMC, Hitachi, Qlogic, Emulex, IBM Robotic Library.Operating Systems: Solaris, AIX, Data OntapApplications: NetApp:SnapMirror,SnapVault,Data… Show more Engineered as well as supported SAN and NAS production storage requirements across various platforms. Analyzed I/O throughput requirements and provision storage from large enterprise storage platforms. Designed a data replication & backup-recovery mechanism. Hardware: Sun Fire Series, IBM P-Series, Brocade, McData, Netapp, EMC, Hitachi, Qlogic, Emulex, IBM Robotic Library.Operating Systems: Solaris, AIX, Data OntapApplications: NetApp:SnapMirror,SnapVault,Data Fabric Manager, EMC:Symcli,VolumeLogix,Infomover, Powerpath,Timefinder, Oracle, UDB, Veritas:Volume Manager,Netbackup.; Project Deliverable: Architected storage solutions in support of Production data warehouse applications and develop deployment plans for BRP implementation across data centers.Designed & standardized backup-recovery processes & procedures for VISAs open-systems production as well as development infrastructure.Managed infrastructure build for CMLS BRP project from design thru implementation including recommendation and acquisition of 100 TB. Developed operational processes and procedures within IT Operations Management department; including server and storage deployment, monitoring, scripting and system automation, backup/restore, security, disaster recovery and capacity planning.Coached and mentored Storage associates involved in routine operational support .Analyzed Disaster Recovery requirements and Recovery Point Objectives with Application and DBA subject matter experts, in order to build an ATA based Storage & SAN infrastructure for a 300 TB data-warehouse application within the CDI projectPresented proposals and made recommendations to Senior IT management, Senior developers and Infrastructure support personnel in selecting and implementing enterprise storage architecture.Planned and implemented capacity-on-demand infrastructure comprising of Netapp clustered storage arrays.; Show less

Planned UNIX server & storage deployments within Visa's production environment. Contributed to systems design process which involved gathering application requirements, and developing a detailed script to deploy systems in production. Co-ordinated disk and server migrations with DBAs, SAs and Application groups. Designed and tested channel attach file transfer between MVS and UNIX. Designed a tape environment in support of Year 2K project.

Planned and coordinated installations, relocations, upgrades and de-installations of mainframe system devices. Designed, installed and supported the ESCON fiber backbone. Managed hardware vendors during changes and problems. Maintained hardware configuration diagrams for all mainframe attached devices. Provided 7x24 hour support. Performed problem determination for systems related problems. Contributed to the System Engineering Department in the design & deployment of system… Show more Planned and coordinated installations, relocations, upgrades and de-installations of mainframe system devices. Designed, installed and supported the ESCON fiber backbone. Managed hardware vendors during changes and problems. Maintained hardware configuration diagrams for all mainframe attached devices. Provided 7x24 hour support. Performed problem determination for systems related problems. Contributed to the System Engineering Department in the design & deployment of system infrastructure components. Show less

Maintained and operated various VM and MVS operating systems. Operated and provided customer support for in-house clearing settlement applications (BASEII and ACH). Mentored Jr. staff. Reported and documented system & application problems within the online problem management system.

Maintained and operated various VM, MVS and UTS (AT&T UNIX) operating systems. Performed first level problem determination on all O/S and hardware problems. Developed a menu driven operator interface to support the UTS systems. Documented/updated and tested new/old operator procedures. Reported and documented system problems in online problem management system.

Maintained and operated multiple MVS & VM environments.

Education record

Education record