Chuka Okoye, Sscp, Cc Email & Phone Number

Waterloo, Ontario, Canada

Canada

• Spearheaded investigations into phishing attempts and spam incidents, proactively educating clients on cyber threats.
• Developed clear and concise documentation of instruction manuals for problem troubleshooting, resolution and course of action to prevent its recurrence.
• Clarified technical requirements by attentively listening, critically analysing problems, determining causes and initiating corrective action to provide timely technical support and ensuring minimal impact on operations
• Developed and maintain technical documentation, including system diagrams, process flows, and user manuals.
• Maintained compliance with government-regulated personal protected information and security of consumer data.
• Established effective communication with colleagues, internal and external clients to provide quality service and maintain a high-level client confidence

Abuja, FCT, Nigeria

• Stayed at the forefront of evolving cyber threats, recommending cutting-edge security solutions.
• Conduct regular risk assessments and penetration testing to identify potential vulnerabilities and develop risk mitigation strategies to minimize the organization's exposure to cyber threats.
• Collaborated closely with IT teams to identify and mitigate vulnerabilities, enhancing the organization's cyber resilience.
• Analyzed, developed, and maintained documentation related to cyber security governance frameworks, policies, procedures, and incident response protocols while complying with industry regulations and standards.
• Ensured adherence to security policies and data privacy laws, preparing for regulatory audits.
• Trained branch office staff on data entry for SAP ERP and cybersecurity awareness, reducing data entry errors by 9% and protecting company data

Abuja, Federal Capital Territory, Nigeria

• Monitored and analyzed security event logs and alerts using SIEM platform while proactively detecting and responding to potential security incidents.
• Played a pivotal role in configuring and implementing security technologies, bolstering state-wide security.
• Facilitated productive stakeholder meetings, fostering continuous improvement and knowledge sharing.
• Contributed to SOC process enhancements, bolstering incident detection and response capabilities.
• Leveraged intrusion detection and prevention systems (IDS/IPS) using Snort to identify and block suspicious network traffic.
• Utilized a ticketing system to track and manage security incidents, ensuring timely resolution and proper documentation

Abuja, Federal Capital Territory, Nigeria

Postgraduate Degree, Computer/Information Technology Administration And Management

Bachelor Of Pharmacy - Bpharm, Pharmacy