Christopher Wilcox is a Senior Manager, Data & AI Strategy at Accenture. He possess expertise in process improvement, program management, enterprise architecture, it strategy, business process and 38 more skills. Colleagues describe him as "Chris was nothing short of phenomenal when he transitioned 70,000 GE knowledge workers from Clarify to SupportCentral in about three months. Chris saw the power of a modern Web 2.0 platform and was both innovative and persistent as he overcame the inevitable resistance to change. One key metric for help desks is the percentage of customers who bother to fill out the evaluation - Chris doubled the percentage." and "Chris has great vision and experience as Senior IT Infrastructure manager. He would be a great mentor for anyone. Chris is a results oriented leader. He encourages and provides growth opportunities to those under his charge. I would love to have the opportunity to work with him again."