Ian Gray

Ian Gray Email and Phone Number

Learning Architect at Paychex @ Paychex
rochester, new york, united states
Ian Gray's Location
Houston, Texas, United States, United States
Ian Gray's Contact Details

Ian Gray personal email

About Ian Gray

Ian Gray is a Learning Architect at Paychex at Paychex. He possess expertise in instructional design, addie, e learning, captivate, training and 44 more skills. Colleagues describe him as "I had the opportunity to work with Ian on a learning and development processes and procedures redesign project, which was a sweeping undertaking with many interconnected, moving parts. Right off, Ian came in with sound, well-reasoned suggestions based on his years of experience. He easily kept the interconnected web of the macro and micro levels in mind, and offered fresh, targeted insights and ideas that took the project considerations and results to a higher level. Ian is consistently level-headed, open-minded, diplomatic, and is naturally gifted in perspective-taking. As an instructional design craftsman, he holds himself to high standards. This combination of traits make working with Ian an always enjoyable and productive experience, and there’s no doubt that anyone who has opportunity to work with Ian would arrive at the same conclusion. " and "I worked with Ian at WebPros for managing over 10 different web and server management products including SaaS. He's an enthusiastic person and a positive thinker and it was a pleasure working with him. His exceptional communication and articulation skills truly set him apart. He never hesitates to offer support to others. He has a good eye for details and is quick to see the big picture. His diverse experience and can do attitude make him an asset for any team"

Ian Gray's Current Company Details
Paychex

Paychex

View
Learning Architect at Paychex
rochester, new york, united states
Website:
paychex.com
Employees:
14785
Ian Gray Work Experience Details
  • Paychex
    Learning Architect
    Paychex Nov 2024 - Present
    Houston, Texas, United States
  • Paychex
    Sr. Learning Designer
    Paychex May 2023 - Nov 2024
    United States
    - Developed process improvements for learning design team and coached team on consultative instructional design approach.- Developed Quarterly Product Launch training to improve product knowledge for service representatives and sales representatives.- Coordinated new test-out functionality with LMS admins to improve reporting.
  • Cpanel
    Product Marketing Specialist
    Cpanel Jul 2022 - May 2023
    Houston, Texas, United States
    - Developed go to market strategies for multiple cPanel and WebPros products including Manage Teams, SolusVM 2.0, and 360 Monitoring on MarketConnect.- Coordinated with multiple departments to develop and launch monthly cPanel Partner Newsletter.- Developed marketing content for new features and products for multiple WebPros Brands.
  • Newfold Digital
    Manager, Instructional Design
    Newfold Digital May 2021 - May 2022
    Houston, Tx
    - Managed an instructional design team to build training prioritizing business impact and performance improvement- Coordinated two instructional design teams and responsibilities including hiring new team members during a corporate merger- Organized course migration to a new Learning Management System.- Developed team analytics and business impact measurements through collaboration with customer success analytics team
  • Newfold Digital
    Senior Instructional Designer
    Newfold Digital "Formerly Endurance International Group" Apr 2020 - May 2021
    Houston, Texas, United States
    - Managed an instructional design team to build training and internal communications prioritizing business impact and performance improvement across multiple brands.- Developed instructional design processes, standards, and documentation to consistently and effectively design, develop, and implement training projects across multiple brands.- Consulted with operations and sales stakeholders to provide business oriented training solutions- Partnered with analytics team to evaluate training impact on key business metrics (CSAT, AHT, FCR, Sales, etc.)- Facilitated team development through individual coaching plans, assigned readings, and group project reviews.
  • Newfold
    Instructional Designer
    Newfold Dec 2018 - Mar 2020
    Houston, Texas Area
    - Developed instructional design processes and standards to improve course quality across the department- Delivered timely technical and sales training solutions for various business units- Created software training for Salesforce, cPanel, Cobiro and other products- Provided instructional design and performance improvement expertise to operations and sales stakeholders across several brands- Mentored junior members of Learning Design Team on instructional design processes and tools
  • Abs And Affiliated Companies
    Instructional Designer
    Abs And Affiliated Companies Feb 2016 - Nov 2018
    Houston, Tx
    - Primary instructional designer for Global Engineering, which involves creating aproject plan and leading a team including content managers, subject matterexperts, graphic designers, and the deployment team through project completion- Championed Agile practices to introduce efficiencies into our training developmentprocedures through post-project retrospectives- Developed globally-targeted technical engineering classroom programs focused onpeer-to-peer learning
  • Williams
    Instructional Designer
    Williams Jun 2015 - Dec 2015
    Houston, Tx
    -Coordinated and managed scope, resources, deliverables, and delivery of learning projects internally and with external partners-Developed instructor-led technical training on waterdraw calibration for the measurement team-Developed computer-based training on critical device management for continuous improvement team and supplier non-conformance for supply chain.-Supported operations and technical training groups with course development tasks-Provided quality control expertise on several training courses
  • Oceaneering
    Subsea Projects Curriculum Developer
    Oceaneering Jul 2014 - Mar 2015
    Houston,Tx
    - Perform Curriculum Development duties to include writing new course content as well as editing existing course content- Design courses, including writing goals, objectives, and instructional strategies for courseware- Work with subject matter experts to validate course design and content- Conduct needs analysis to ensure course content meets appropriate objectives- Assist and collaborate with other course developers as needed- Review course content and validate course quality- Work with other course developers and business owners to determine additional curriculum needs- Validate course quality by collecting and analyzing student survey data including level one, and level three evaluations.
  • Amedisys
    Instructional Designer/Developer
    Amedisys Oct 2012 - Jul 2014
    Baton Rouge, La
    - Acted as training consultant for hospice operations, contractor, mergers and acquisitions, and therapy services groups, providing instructional expertise, recommendations, and design support for course development- Managed designing and developing interactive learning content including learning objectives, simulation scenarios, graphical media that represent concepts, and valid and reliable assessments- Conducted training for the organization including a monthly mentoring skills virtual course for the organization’s Train the Trainer Program and several other face-to-face training classes- Coordinated multiple projects producing high quality deliverables while working under tight deadlines
  • Baker Hughes
    Instructional Design Project Manager
    Baker Hughes May 2012 - Oct 2012
    The Woodlands, Tx
    - Managed Two Horizontal Pump Instructor-led course projects. - Led and facilitated project meetings and content development team meetings- Developed Project Kick-off meeting checklist for LCD teams- Developed course metrics dataset collection process for Client Learning Services courses
  • Baker Hughes
    Resident Instructional Design Project Manager
    Baker Hughes Aug 2011 - May 2012
    Houston, Tx
    • Assisted team with all development related tasks; Works with sponsors, subject matter experts and team members to design, develop and improve the quality of training programs• Created software simulations with various Baker Hughes applications• Evaluated existing learning content and recommends effective learning methodologies to improve learning based needs assessment and evaluation metrics• Assessed training needs using a blended learning approach including instructor-led training, e-learning platforms, knowledge management systems, on-line support tools, and LCMS/LMS.• Built skills of other interns/team members in Adobe Photoshop• Managed support mailbox for web-based training programs and resolves learner issues• Co-lead of Baker Hughes Global Learning Content Development Resident (intern) Program• Assisted with the localization of Baker Hughes web training programs (and associated materials) into 9 languages• Assisted with the testing, upload, deployment, delivery of Web-based training courses via LMS
  • University Of Houston
    Elearning Consultant
    University Of Houston May 2011 - Aug 2011
    Houston, Tx
    - E-learning Consultant Internship with the College of Natural Sciences in the Math department.- Assisted in the design and implementation of the e-learning portions of a junior and senior level math course.- Trained Dr. Leigh Hollyer on the use and application of the e-learning software, Articulate.
  • Project Vote Smart
    Project Vote Smart Key Votes Intern
    Project Vote Smart Jun 2008 - Aug 2008
    - Tracked state and federal legislation, key votes and summarized bills. - Updated key vote summaries from previous years. - Fielded questions at the Vote Smart Call Center regarding various topics from legislative and institutional questions to voter registration.
  • Dupont
    Summer Intern
    Dupont Jun 2004 - Aug 2004
    - Engineering Database Management – reviewed engineering mechanical / technical files and determined whether each critical piece of equipment had all required information. Updated equipment data files and parts catalogs. Created an easy to understand database that is still being used by the engineers at the site.- Reviewed and provided equipment maintenance (Nexus system) records updates in support of engineering projects.
  • Dupont
    Summer Intern
    Dupont Jun 2003 - Aug 2003
    - Engineering Database Management – reviewed engineering mechanical / technical files and determined whether each critical piece of equipment had all required information. Updated equipment data files and parts catalogs. - Assisted summer employees in preparation of PowerPoint presentations of their work projects and provided other data and records support for site mechanical engineers.
  • Texas A&M University
    Lab Intern
    Texas A&M University Jun 2002 - Aug 2002
    - Worked on research to map genes for production efficiency in cattle.

Ian Gray Skills

Instructional Design Addie E Learning Captivate Training Needs Analysis Blended Learning Learning Management Systems Leadership Development Employee Training Instructor Led Training Instructional Technology Technical Writing Camtasia Performance Improvement Microsoft Office Organizational Development Technical Training Learning Management Training Needs Analysis Web Based Training Curriculum Design Staff Development Knowledge Management Distance Learning Coaching Training Delivery Adult Education Moodle Content Development Dreamweaver Snagit Curriculum Development Organizational Learning Lectora Hands On Training Workshop Facilitation Program Management Adult Learning Theory Articulate Studio Multimedia Articulate Engage Ilt Sharepoint Educational Technology Presenter Adobe Acrobat Articulate E Learning Development

Ian Gray Education Details

Frequently Asked Questions about Ian Gray

What company does Ian Gray work for?

Ian Gray works for Paychex

What is Ian Gray's role at the current company?

Ian Gray's current role is Learning Architect at Paychex.

What is Ian Gray's email address?

Ian Gray's email address is ia****@****nce.com

What schools did Ian Gray attend?

Ian Gray attended University Of Houston, The University Of Alabama, The University Of Alabama, Louisiana State University.

What skills is Ian Gray known for?

Ian Gray has skills like Instructional Design, Addie, E Learning, Captivate, Training, Needs Analysis, Blended Learning, Learning Management Systems, Leadership Development, Employee Training, Instructor Led Training, Instructional Technology.

Who are Ian Gray's colleagues?

Ian Gray's colleagues are Padmanabhan Ramankandath, Gina Hammons, Taryn R., Luanne M. Pirrello, Maria Mendez-Urbina, Celine Lossa, Ph. D, Ccxp, Pmp, Stacy Zientarski.

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