Ciara Ware Email & Phone Number

Mount Laurel, New Jersey

The Escalation Relationship Specialist (ERM) will provide prompt and accurate responses to elevated inquiries in a manner, which is fair and equitable to our customers, investors and shareholders by adhering to corporate goals and policies while minimizing risk.

Educational Testing Services

Coordinated with customers to resolve all account issues and escalated all unresolved issues to management. Performed research for all complaints and recommended required action for same and assist management to resolve all issues efficiently. Prepared all reports for resolutions provided and maintained records of all status and developed and maintain.

Mount Laurel, NJ

Determined requirements by working with customers via phone, email and instant messaging. Answered inquiries by clarifying desired information; researching, locating, and providing information. Resolved problems by clarifying issues; researched and explored answers and alternative solutions; implemented solutions; escalated unresolved problems. Fulfilled.

Moorestown, NJ

Assisted individuals, as necessary with daily living skills and the development of independent community skills.Utilized Person Centered Plans to assess consumer’s needs and interest in the community, and developed goals and objectives.Administered medication(s) and completed appropriate documentationAccurately completed all in-house.

Willingboro, NJ

Operated fax machines, copiers and computers. Organized and maintained files. Took notes and memos. Greeted visitors. Sent out mail with all needed information and attachments. Completed forms in accordance with company procedures. Used computers for spreadsheets and word processing. Ordered office supplies. Organized office supplies. Knowledge sets.

Westville, NJ

Assumed responsibility for client safety and welfare. Actively participated in the implementation of positive approaches. Maintained the cleanliness of the facility and vehicle, assured both community and licensing standards are met.Safely administered medication to our clients. Assisted clients in reporting signs and symptoms of illness. Attended medical.

Lithia Springs, GA

Cleaned work area. Operated a cash register. Trained customers regarding the product features. Performed outstanding customer service.

Master Of Public Administration - Mpa, Government And Policy

Bachelor Of Business Administration - Bba, Accounting