Cilla Lincoln Email & Phone Number

Redwood City, California

Palo Alto, Ca

-Provide data driven analysis, reports, and dashboards to aid in pipeline, forecasting, and KPImanagement to support decision making.-Collaborate with cross-functional teams to ensure accurate bookings and revenue data inSalesforce.com CRM system.-Proactively identify and document improvements to various Salesforce.com processes andworkflows that cause potential bottlenecks in the sales cycle-Maintaining data integrity within Salesforce.com to improve sales effectiveness and ability todeliver actionable insightsYubico changes the game for strong authentication, providing superior security with unmatched ease-of-use. Our core invention, the YubiKey, is a small USB and NFC device supporting multiple authentication and cryptographic protocols. With a simple touch, it protects access to computers, networks, and online services for the world’s largest organizations. Yubico is the leading contributor to the FIDO Universal 2nd Factor open authentication standard, and our technology is loved by millions of users in more than 150 countries.

Santa Clara, Ca

• Proficiency in Zuora, salesforce, Salesforce CPQ, Hoopla, and Cleverbridge.• RFI/RFP Process• SME in Deal Desk to reduce internal sales activity (end to end process)• Owner of proper routing and approval workflow• Escalate to appropriate parties (Legal, Sales, Finance, etc.) for approvals and identifypossible conflicts; communicate desired result to stakeholders • Gate Keeper and best practice Solutionist by providing alternative routes to close deals with the understanding that applicable business units are in agreement.• Create Non-Standard/Standard quote requests • Order management:• Order processing and managing consumer and channel partner email queries. Processed large volume orders with the highest dollar value with accuracy and within SLA.• Coordinate with Channel (Resellers, Distributors, Channel Managers) and Sales for purchase order clarification and delivery of products upon processing. • Maintain quality of data in the system• Managed customer-facing inbox• Played a key role in order fulfillment including operations, facilitator, and being a team player.• Create and maintain documentation related to the areas of my job responsibilities