Partnered with a variety of business Content Experts to develop learning solutions for multiple (and diverse) workstreams. Target audiences included corporate office staff, field team members, and manufacturing operators.Responsible to create and lead a team of five responsible for creating virtual train the trainer sessions, over 50 classroom PPT decks, and over 200 job aids.Transitioned SAP ERP learning culture from transactional (e.g., T-Code) to "Day in the Life"… Show more Partnered with a variety of business Content Experts to develop learning solutions for multiple (and diverse) workstreams. Target audiences included corporate office staff, field team members, and manufacturing operators.Responsible to create and lead a team of five responsible for creating virtual train the trainer sessions, over 50 classroom PPT decks, and over 200 job aids.Transitioned SAP ERP learning culture from transactional (e.g., T-Code) to "Day in the Life" representing all tasks required for successful execution of the role, not only the SAP implementation changes. This approach encourages end-users to consider larger process which, in turn, enables better long-term decision-making in the production environment.Stored and/or deployed learning solutions via SharePoint, LMS, Degreed, and uPerform. Show less

Instrumental in ‘standing up’ the Workforce Effectiveness workstream by identifying responsibilities and tasks associated with the people development processes for the Global IT Organization (~2,300 individuals). Partnered with our HR team to create and deliver a calibration process designed to scale for the organization including tools and processes.

Partnered with a variety of businesses to lead the development of associated learning solutions as varied as one eLearning module, resource documentation, user guides, or tablet delivered content, up to and including to a full suite of content that included 10 eLearning modules, ~50 performance support materials, 20 videos, and a several 5-day Train the Trainer sessions.Responsible for the development of eLearning and ILT learning sessions for a variety of IT implementation projects… Show more Partnered with a variety of businesses to lead the development of associated learning solutions as varied as one eLearning module, resource documentation, user guides, or tablet delivered content, up to and including to a full suite of content that included 10 eLearning modules, ~50 performance support materials, 20 videos, and a several 5-day Train the Trainer sessions.Responsible for the development of eLearning and ILT learning sessions for a variety of IT implementation projects including CHRF CAPA, Global Complaint Handling, Global Sales Reporting, Health Precautions, SAP, RevTrac.Project work includes responsibility for consulting, instructional design, development, security role mapping, facilitation, and LMS administration.Manage the intake project work for learning team; creating assessment and estimate documents for customers and assigning project work to team.Created suite of tools used during learning development including development and review cycle standards, estimates and timelines, training assessment questionnaires, instructional design standards, training plan / statement of work, and business communication documents.Responsible for change management and training functions for small to medium-sized projects. Show less

Support the development of management, leadership, and professional development learning solutions for a worldwide third-party logistics (3PL) organization. Worked with a team of exceptional Learning and Development professionals testing the use of Agile Methodology to develop learning solutions.

In my role as the Training Business Partner, I am responsible to support a key department with learning solutions that address capability requirements, knowledge and performance gaps, or organizational knowledge. To determine what those solutions may be, I use my strong listening and communication skills to partner with the business representatives to understand the need, ask questions for clarity, and recommend solutions. I have been responsible for the development of learning… Show more In my role as the Training Business Partner, I am responsible to support a key department with learning solutions that address capability requirements, knowledge and performance gaps, or organizational knowledge. To determine what those solutions may be, I use my strong listening and communication skills to partner with the business representatives to understand the need, ask questions for clarity, and recommend solutions. I have been responsible for the development of learning that has changed the way SUPERVALU teams learn - and use the information they have learned - to do their jobs. I have created a curriculum for my key business partner that addresses needed capabilities and knowledge gaps. This curriculum has been certified by the Category Management Association.I have introduced strong performance support solutions addressing business needs with solutions that are flexible, appropriate, and immediate and have driven the transformation of eLearning modules from 45 minutes or longer to 10 minutes or less, allowing for greater retention and focused learning. Show less

During my tenure as an independent consultant, I worked with a variety of industries to create performance support documentation, eLearning modules, and policy and procedure documents.I was also a key contributor to the development of a training timeline for a large casino opening including materials development and the training rollout planning.

At Allianz, I created the Learning and Technology support team to address the ever-changing knowledge needs of our customer service teams. This team was responsible for creating and maintaining a performance support tool that delivered ever-evolving information immediately to the team in an easy to use and navigate format.I worked with Allianz SE to prepare our North American organization for the implementation of an LMS system.

In the learning role, I partnered with one Solution Architect, one Sales representative, and one Consultant to create and manage two successful 500+ person international educational conferences within a budget of $650,000. Identified educational topics and recruited presenters for 40+ educational sessions. Key employee benefits were; timely product specific education, networking opportunities, and team building. As a consultant, I developed customized end-user training documentation… Show more In the learning role, I partnered with one Solution Architect, one Sales representative, and one Consultant to create and manage two successful 500+ person international educational conferences within a budget of $650,000. Identified educational topics and recruited presenters for 40+ educational sessions. Key employee benefits were; timely product specific education, networking opportunities, and team building. As a consultant, I developed customized end-user training documentation for the SAP HCM software. This simplified the customer’s learning process and improved customer relationships. I also configured SAP Software for Human Resources related areas including Personnel Development, Personnel Administration, Compensation, and Benefits at Aventis, General Mills, and a munitions company. Planning included the Blue Printing process. Show less

Used my combined knowledge of Human Resources and training to create company-specific curriculum to meet the educational needs of our diverse, and distributed, population including technical job skills (e.g., slot operations, casino cage, etc.), soft skills (e.g., time management, interviewing, and self-esteem), and HR related processes (e.g., mentor / sponsor skills, performance management, succession planning, etc.)Introduced and facilitated sessions using the DiSC personality profile… Show more Used my combined knowledge of Human Resources and training to create company-specific curriculum to meet the educational needs of our diverse, and distributed, population including technical job skills (e.g., slot operations, casino cage, etc.), soft skills (e.g., time management, interviewing, and self-esteem), and HR related processes (e.g., mentor / sponsor skills, performance management, succession planning, etc.)Introduced and facilitated sessions using the DiSC personality profile and the Myers Briggs Type Indicator (MBTI). Supervised a staff of seven (7) with dotted line responsibility for 35 and managed a training budget of $2M. Show less