Cindy Ingram Email and Phone Number

Specializing in upscale residential design, with an emphasis in high end furniture, accessories, art, window treatments and space planning in a full interior design service retail space.Promoted from Interior Designer to Design Center Manager in 2012. Responsible for the design, production and coordination between all disciplines.• Achieved highest sales record of 2.4M with highest profiting location in 2014.• Maintained strong client services, sales and design skills encompassing vendors and installers.• Utilized company’s standards and procedures to provide “client customized” design.• Established schedules for workload progress.• Communicated directly with local contacts for Home Shows, Show Homes and Publications.• Directed, supervised and coached staff in the successful completion of projects.• Coordinated all grassroots marketing using Face book, Houzz, Pintest and Instagram.• Formulated and implemented company’s procedures, training and reviews through goal setting and benchmark achievements.• Provided schematic and conceptual design.• Solid experience in the retail market in sales and management in a store environment.• Cultivated long standing client relationships utilizing strong interpersonal skills.• Achieved weekly and annual budgets while maintaining high customer satisfaction and employee morale.

Directed P&E, P&L, ISGPA, inventory management and business operations.• Orchestrated start up and relocation of multi regional retail stores.• Grew sales to 2.6M and highest performer in region.• Created and implemented programs for corporate office.• Ensured that all operations worked within all audits, regulations and corporate compliances.• Developed and implemented team sales business plan and budget.• Delivered personalized service and handled all customer service issues.• Recruited, trained and developed all levels of management as training manager.• Increased volume and sales profit at every store managed from 3 to 21%.• Accountable for business development, revenue generation, prospecting, hiring, staff training, and payroll.• Recipient of several sales and profit awards.• Managed and mentored up to 32 employees.