Cindy Lee Email & Phone Number

Monrovia, California, United States

• Oversee Talent Acquisition strategies and operations to attract and retain top talent from entry-level to executive• Grow, Lead, and develop training metrics for high performing sales, in-house support, and warehouse team• Deliver data driven reporting and analytics to identify each department staffing needs• Spearheaded full cycle talent management process, from recruitment, onboarding, performance management, to succession planning• Development of a pipeline management approach to acquiring talent, identifying additional sourcing strategies, and maintaining close relationships with industry professionals• Stay in tuned with best practices, market innovations, and competitive trends/ threats

Monrovia, California, United States

• Started and successfully grew a small cafe from a startup to a profitable business with a loyal customer base• Managed all aspects of the business, including operations, finances, marketing, recruitment, training, and customer service• Developed and executed a talent acquisition strategy that focused on attracting and retaining top talent• Sourced, screened, and negotiated offers to candidates for a variety of roles• Implemented HR policies and procedures to ensure compliance with local and federal laws and to promote a positive work environment• Managed a team of 10 employees and provided coaching and mentorship to enhance their personal skills and increase profits• Profitable in Year 2. Party Planning Business was the main revenue source. Retention Rate of 85% for daily visitors• YELP Rating of 5 stars from the moment we opened to closing

Los Angeles Metropolitan Area

• Developed and managed relationships with key customers, including Fortune 500 companies, to increase brand awareness and achieve sales targets• worked to increase sales and market share for the company's products by creating customized marketing, promotional programs, and long-term strategies that benefit external and internal customers• maintained excellent communication and interpersonal relationships with key decision makers• Collaborated with cross-functional teams, including finance, sales, and marketing, to ensure the alignment of goals and objectives• Analyzed data and provided recommendations to senior management on strategies to improve operations and increase revenue• Negotiated and facilitated a multi-million-dollar partnership deal with a major sponsor, increasing brand visibility and market share

Los Angeles Metropolitan Area

• Managed and mentored a team of 10 sales representatives to achieve 10% increase in sales targets and 10% increase market share in assigned territory• Monitored and analyzed sales data to identify areas for improvement and develop action plans to address performance gaps• Analyzed market trends and customer behavior to identify opportunities for new product launches and promotional activities• Collaborated with cross-functional teams to ensure successful execution of marketing campaigns, new product launches, and sales promotions• Provided ongoing training and coaching to retain and develop top talent • Built and maintained relationships with key customers and stakeholders to ensure customer satisfaction and loyalty• Attended regular job fairs, college visits, and internal company events to attract top performing candidates

Los Angeles Metropolitan Area

• Led strategic planning and execution of new market expansion, resulting in a 7% increase in revenue and market share• Collaborated with cross-functional teams to identify new growth opportunities, built partnerships and drove revenue growth across all channels• Analyzed market trends, consumer behavior and competitive landscape to develop and implement effective sales and marketing strategies• Developed and executed a targeted marketing campaign, resulting in a 15% increase in sales for a key customer