Underwriting Officer for The Hartford's Environmental NP3 product that integrates premises, product, and pollution liability coverages. As Claim Liaison, provides resources and a single point of contact for customers and business partners.

Leads teams of specialized claim professionals and supervisors who handle Run-off, Commercial Auto, Property, Environmental, Surety, Life Science, Media, Arts & Entertainment, and Package Policy claims.

Managed a team of P&C claim professionals. Built an internal Commercial Auto unit and eliminated use of third party administrators. Expanded Property, Surety, and Environmental claim units. Created a specialized Premises Liability unit to improve results.

Lead a department of 100 professionals and managing $2.5B in reserves. Provided customer-focused leadership to international claim and science professionals. Wrote and delivered high-level reports to heads of business, executive committees, regulators and auditors. Motivated adjustors, experts, and attorneys to proactively conduct technically astute investigations and complex coverage evaluations related to highly manuscripted – often unique – policies. Facilitated resolution of high exposure, complex claims across diverse industry segments. Conducted company-wide education sessions on science, research and technology-based solutions for claims. Identified and managed mitigation efforts that resulted in $80M recovery.

Provided expertise on environmental insurance policies and informed customer service to internal and external clients. Actively engaged with stakeholders to resolve claim issues and disputes. Directed significant claims and mitigation efforts. Created and conducted career development training modules. Acted as SME championing AIG claim services to potential clients and brokers, resulting in increased business. Helped underwriters develop new products and endorsements and modify policy language, as needed.

Managed high-profile claim unit. Minimized losses and launched unique and successful loss mitigation efforts. Responsible for company's largest exposure claims that eventually went into runoff. Developed reports and protocols that improved communication between business units, claims professionals, and actuaries. Managed claims related to professional liability, bodily injury, property damage and cleanup.

Managed claim unit specializing in runoff of Secured Creditor Impaired Property policies. Directed litigation and negotiated resolution of 6,000+ claims with 25 insureds (commercial lenders) for $336M aggregate.

Led claim unit handling claims related to environmental products.

Adjusted claims associated with pollution liability policies.

Responsible for compliance with all environmental and OSHA regulations for large manufacturing / R&D facility that was a large quantity generator of hazardous waste. Updated air, tank and waste water discharge permits and related quarterly or annual reports. Supervised all waste handling operations and vendors, including solid waste, scrap metal and hazardous and non-hazardous materials. Developed and conducted EH&S training for all personnel. Audited third-party waste facilities and transfer stations, responded to requests for information from US EPA, and assisted the Legal and Risk Management departments.

EMCON/OWT (now known as Cornerstone Environmental Group, LLC, a Tetra Tech company)Created design plans, permits, costs estimates, specifications, and financial assurance documents for all aspects of landfill cell construction. Responsible for design of gas, leachate, and storm water collection systems and roads. Created reports associated with environmental impact studies (EHIS) and Remedial Investigations and Feasibility Studies (RI/FS).