Cindy Pham Email & Phone Number

Problem solving is what makes me tick. It brings me joy to resolve matters and make life a little brighter for others. I have over 15 years of customer facing experience and so naturally, I've found myself professionally resolving other people’s problems. My customer satisfaction rating has consistently been 90% or higher and my clients often comment that I am quick and efficient. Beyond customer issues, I am the go-to person for operational matters on my team. The success of my problem-solving skills can be attributed to the fact that I enjoy seeking out challenges and opportunities. I have experience across many facets of a growing software company from finance, to DevOps, to sales and continue to nurture the interdepartmental relationships necessary for customer engagement and satisfaction. If you have a problem and need help, feel free to contact me and let’s make your day a little brighter.

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  Customer Success

  Dotmatics

  May 2018 - Present - San Diego, California, United States

  SnapGene and Omiq are part of Dotmatics, the global leader in R&D scientific software that connects science, data, and decision-making. More than 2 million scientists and 10,000 customers trust Dotmatics to accelerate research and help make the world a healthier, cleaner, and safer place to live. Learn more at https://dotmatics.com.