▪Taking orders from customers both face to face and over the phone▪Maintaining an ordered stock room ▪Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions to the customer.▪Prepares repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; entering repair orders into service database system.▪Maintaining contact with customers, explaining estimates and expected return of the vehicle; arranging towing and temporary transport.▪Maintains automotive records by recording problems and corrective actions planned.

▪ able to work with various tests stands:▪ CARBON TECH A 4040▪ TEST MASTER HH 701 - Hatridge▪ AVM 2 PC - Hartridge▪ CRI PC - Hartridge▪ BOSCH EPS 708▪ inspection / testing and cleaning petrol injectors;▪ inspection / testing and reconditioning CR diesel injectors;▪ Delphi, Denso, Bosch, Siemens - VDO fuel injection systems diagnosis and repair for cars, vans,lorries, agricultural and industrial vehicles;▪ diesel injection pump,remanufacture,calibration & testing

▪ Team management▪ Assisting the management team in maximising the stores sales and profitability▪ Approaching customers and helping them with their needs▪ Describing or demonstrating in detail a product and its benefits to customers▪ Completing all necessary paper work at the start and end of shift.