Francisco G. Email & Phone Number

Woodland Hills, CA, US

Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. I am responsible for assessing, testing, tracking, predicting and reporting all.

Hawthorne, CA, US

• As the Head of Information Technology, I led the establishment of our IT infrastructure, with a strong focus on security and regulatory compliance. In the initial months, I built a new IT department from the ground up.
• Led the establishment of IT infrastructure, focusing on security and regulatory compliance, achieving compliance with ITAR and NIST standards.
• Built a new IT department from the ground up, implementing robust security measures and a solid disaster recovery plan.
• Scaled storage operations from 120TB to 1700TB, increasing data handling capacity by over 14x.
• Managed servers, virtualization, storage, network infrastructure, and firewalls, ensuring 99.99% uptime.
• Crafted and implemented all DevOps pipelines, focusing on Infrastructure as Code (IaC).

Mountain View, California, US

• As the DevOps Lead at LegalZoom, I was pivotal in driving the company’s strategic transition from on-premises infrastructure to the AWS cloud. This transformation was not just a technical shift but a key strategic move.
• Led a team of three DevOps engineers, driving the transition from on-premises infrastructure to the AWS cloud, reducing operational costs by 30%.
• Developed and maintained highly efficient build automation scripts, revolutionizing the build process across multiple platforms.
• Established and maintained robust Continuous Integration (CI) practices for automated builds.
• Oversaw system provisioning and product releases, assuring timely and efficient delivery of new features and updates.
• Created and enforced security baselines, ensuring compliance with industry standards and protecting sensitive data.

El Segundo, CA, US

• About TechStyle Fashion Group: TechStyle Fashion Group is an e-commerce company with five portfolio brands: JustFab, ShoeDazzle, Fabletics, FabKids, and SavageXFenty.As the DevOps Manager, I was responsible for all.
• Led a team of four DevOps engineers, overseeing all DevOps operations across TechStyle's five brands.
• Directed the DevOps strategy to enhance the performance and scalability of e-commerce platforms.
• Managed CI/CD pipelines using Jenkins and GitLab CI, reducing deployment errors by 60% and accelerating release cycles by 50%.
• Implemented Infrastructure as Code (IaC) using Terraform and CloudFormation, streamlining provisioning processes and ensuring consistent environment setups.
• Built and mentored a high-performing DevOps team and provided 24/7 on-call support to maintain high system availability.

El Segundo, CA, US

• Led a team of three system administrators, guaranteeing the integrity and performance of the entire network and server infrastructure to support nearly $1 billion in annual sales.
• Responsible for the PCI environment, ensuring secure processing of credit card payments and compliance with industry standards.
• Initiated the use of Redis and Elasticsearch for caching a 20+ terabyte database system, improving query performance by 70%.
• Developed and managed system access controls, monitoring, and evaluations, and established disaster recovery policies.
• Installed, configured, and maintained desktop and server software and hardware, including phone systems, network switches, routers, and firewalls.

El Segundo, CA, US

• ZOO Digital works with the top international players in the media, entertainment, and publishing industries. I led the IT departments at UK Sheffield (HQ) and US office in El Segundo.The three main projects I led and.
• Secure systems by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation.
• Install, troubleshoot, configure, and maintain the server software and hardware; phones and phone systems; network switches, routers, and firewalls.
• Identify emerging information technologies to be assimilated, integrated, and introduced within the ZOO infrastructure.
• Serve as primary contact with outside vendors in the generation of RFPs, bids, contracts, agreements, and other major vendor interactions.
• Maintain high-definition edit bays, maximize peak performance of XSAN\Stornext storage systems, render-farms, encoding systems, and other means of digital storage, transcoding, and file manipulation.

El Segundo, CA, US

• I was promoted to Systems Administrator after training with the IT Manager on Windows, Linux, and networking equipment leveraged at ZOO.
• Assisted in supporting PC hardware components, desktop operating system software, and application software.
• Managed and maintained server infrastructure, including Windows and Linux servers.
• Administered and supported VMware virtualization environments, ensuring optimal performance and availability.
• Implemented and managed network security measures, including firewalls and intrusion detection systems.
• Performed regular system backups and ensured disaster recovery plans were in place and tested.

El Segundo, CA, US

• Main responsibilities were helpdesk support at the US location, which consisted of around 80 full-time employees.
• Assisted in supporting PC hardware components, desktop operating system software, and application software (Windows, Mac, Microsoft Office, etc.).
• Monitored and triaged help desk support requests, responding promptly to telephone calls, instant messages, emails, and in-person requests for technical support.
• Assisted with data recovery using tape backup or recovery tools, ensuring critical data was protected and recoverable.
• Provided support, monitoring, testing, and troubleshooting for hardware and software issues, ensuring efficient resolution.
• Set up equipment for new and existing employees, ensuring they had the necessary tools to perform their roles effectively.

El Segundo, California, US

• Internship for the 2008-2009 Los Angeles Lakers Basketball Team.The primary role was to assist the media content manager and beat reporter in publishing content to the team website.Edited/Created content on Lakers.com.
• Facebook / Twitter maintenance and updates.
• Live Score Board Design and implementation.
• Created a complete Lakers Playoff History Page.
• Lakers Basket Blog editing and Lakers Courtside Connection maintenance.
• For every Lakers' Game, created a preview and post-game page with contents about the players and game.

Long Beach, CA, US

• A global, full-service agency, connecting brands with the right customers across a rich and varied landscape of media.
• Provided tier 1 and 2 desktop support for over 250 users, addressing hardware, software, and peripheral issues efficiently and effectively.
• Installed, configured, and troubleshooted hardware, software, and peripheral equipment, following design or installation specifications.
• Responded promptly to support requests via phone, in-person, and remote assistance, ensuring minimal disruption to user productivity.
• Set up equipment for new and existing employees, including workstations, laptops, monitors, docking stations, and other peripherals.
• Managed inventory of IT assets, ensuring accurate tracking, allocation, and maintenance of hardware and software.

Bachelor Of Computer Science - Bs, Computer Science

High School Diploma, General Studies