Steven Craig Email & Phone Number

New York, Ny, Us

Three primarily pillars in my portfolio:- Cloud Economics- Cloud Enablement- Cloud GovernanceMy portfolio features services covering AWS, Azure, Google, and Oracle public cloud providers for 300+ Hearst-owned companies.

Duluth, Georgia, Us

In the Cloud business unit primarily concerned with migrating applications to public cloud infrastructure platform providers (AWS, Azure, GCP), Steven was instrumental in both sales and delivery processes where he architected and pitched technical solutions and services as well as led the day-to-day implementation teams' efforts for professional services engagements across 16 satisfied customers in healthcare, finance, media, and energy sectors. Additionally, he created the practice's initial IT Operations Managed Service offering. His direct, hands-on leadership and customer solution evidence were instrumental in the firm receiving AWS Managed Services Provider certification for 4+ years running. He has been AWS Professionally certified continuously for 5+ years.His technical solutions prize immutability and declarative configuration. Infrastructure-as-Code (Terraform, AWS CloudFormation, Azure Resource Manager) templates undergird each solution; oftentimes with Chef, Ansible, or Puppet for server Configuration Management. His solutions prioritize cloud-native services for reliability and cost optimization, and leverage CI/CD pipelines for all build and deployment activities. As service delivery has moved on rapidly from virtual machines and towards containerization and serverless, his solutions have kept pace through use of Docker with AWS Elastic Container Service (ECS) and Lambda functions.

New York, Ny, Us

Created the Infrastructure Operations group. Responsible for ITIL Event, Problem, Incident, and Change Management, as well as Service Request fulfillment, for all Database, Networking, Server, and Storage tickets Enterprise-wide. His service delivery spanned customer-facing brands such as MTV and Paramount to internal business units such as Corporate Application Development and Information Security. Along with oversight of the 50-person Infrastructure Operations group, he architected technical solutions for Viacom's global file delivery system (Signiant), their enterprise-wide performance and availability monitoring systems (nagios and cacti), Configuration Management Database (ServiceNow CMDB), and multiple ticket systems (RT, JIRA, ServiceNow). Leadership role in the initial migration to AWS Public Cloud services.

Successfully automated out of a job at Smashrun, a running and exercise startup based in NYC, by first migrating their entire physical Windows infrastructure to a fully virtualized VMware solution, and then architecting and implementing a Continuous Integration/Delivery pipeline using Chef and Hashicorp Consul for the company's remote developers enabling them to push their own code through the entire software development lifecycle into production without manual intervention. Wrote Ruby code to integrate CI/CD solution via REST APIs with ticket system updates and Podio for IT asset management.Big Data + Game Mechanics + Running = Smashrun.comhttp://smashrun.com/steve.craig

Us

Hired, trained, managed team of 5 System Administrators. Directed 24x7 operations of two production datacenters (250 kVa capacity, 80+ racks, 1,000 servers). $3 million capital budget; delivered new production environment on-time and under budget @$2.2 million.

Us

Team lead for three System Administrators. Migrated 500 servers out of 3 managed hosting facilities; zero production outage. Drove cost savings through server consolidation of three separate business units' infrastructure. Virtualized IBM websphere DEV and QA environments using VMware. Configured Oracle RAC 10g with EMC DMX-3 storage.

Us

UNIX/Linux Systems Administrator supporting multiple business units: search, advertising, and eCommerce. Designed and implemented IT Operations best practice tools and processes: svn source control, backups, nagios monitoring, RT & Jira ticket systems. Provided Incident Management for windows IIS and exchange servers, linux servers, and cisco routers and firewalls. Wrote ant scripts for deployment of JAVA WebSphere application.

Created TCP/IP network for small business owner with tight budget constraints.Balanced internal network security concerns with external performance requirements.

Created TCP/IP network for small business owner with tight budget constraints.Balanced internal network security concerns with external performance requirements.

Cisco specialist. Responsible for the initial pre-purchase, on-site diagnostics for Cisco, Ascend and Netopia routers, firewalls, and switches along with EMC network storage devices. Post-purchase testing and repair of all major brands of IT hardware.

Responsible for design and implementation of a datacenter-based $1.8 Million ASP (SaaS) enterprise production environment. Designed and deployed fully fault-tolerant network and system architecture consisting of multiple Sun Solaris E4500 servers, EMC Symmetrix storage, and Cisco routers and switches.

Cairo, Eg

Primary technical point of contact for creative staff and project managers seeking to interface with technical and engineering specialists. Technical lead for HBO4kids website, charitycounts.com, Xceed Staging Server and Xceedmailer.

Ca

Hired, trained, and managed a staff of over 25 Technical Support Representatives for nationwide Internet Service Provider. Call center received over 500 incoming calls per shift. Handled employee evaluations and various HR issues with care and fairness while also providing technical guidance and oversight.