Cj Mccarthy Email & Phone Number

●Define and influence $45m in scope designed to create MSK clinical navigation program.●Work with development teams to support design and delivery for new MSK product.●Lead efforts to improve engagement in a digital first solution.●Partner with Cigna Health Plan to define, develop scope to monetize participation in their Pathwell Bone and Joint product.●Define client and operational reporting requirements to support program valuation.

●Served as cross-product capabilities lead for Consumer Health Engagement (CHE) solutions with product management responsibility for identification, predictive modeling, and gaps in care.●Developed customer outreach and engagement strategies and engagement/reporting across coaching and case management solutions.●Improved customer engagement by testing and expanding outreach strategies across case management.●Developed a strategic client reporting framework to apply across clinical solutions which leveraged market research and insights.●Provided sales support including training, client specific consultation and subject matter expertise as needed.●Lead cross-functional team analyzing monthly operations results for programs.●Developed full year targets, monthly indicators and action plans for areas needing remediation.●Lead team that managed Market Proof points to ensure market messages are current.

Bloomfield, Ct

• Subject matter expert for Health Engagement clinical models. Collaborate with Product and Analytics to develop, maintain and test analytic models for identification and stratification to ensure market expectations for clinical programs are met. Programs contribute $845m in revenue and $2b in total medical cost savings.• Lead cross-functional team analyzing monthly operations results for Health Engagement clinical programs. Develop full year targets and monthly indicators and action plans for areas needing remediation.• Clinical operations lead for evaluating data and analytic partner opportunities. • Business Data Owner representing clinical operations in development of proactive data policy and governance. • Responsible for performance guarantee reporting of $32m in clinical guarantees. Partner with operational directors to develop action plans to address those that below expected targets.

Bloomfield, Ct

●Managed a team of analysts that supported ongoing day-to-day disease management program operations including monthly processes to identify new customers, member complaints and issue resolution.●Proactively identified data issues to ensure the quality and integrity of information supporting program delivery.●Upheld and enhanced business controls and processes appropriately as needed.●Partnered with disease management vendors to support operations as well as client requests.●Collaborated with Account Management to provide program reporting at both client and customer level.

Bloomfield, Ct

• Prepare and analyze monthly expense and staffing results for operations baseline activities, the disease management program, and IT projects. Prepare monthly journal vouchers to support actual expense transfers. Facilitate the expense and staffing budget transfer process. • Support the planning and projection process by actively participating in compiling guidance for Business Financial Officers, and developing expense and staffing files as necessary. Maintain Hyperion budget database to support reporting and analysis needs.

Southington, Ct

• Responsible for preparation of monthly expense performance reports as the basis for: comparisons to budget; variance analysis and follow-up for unusual entries; cost/productivity analysis; and year-end forecasting.• Prepared ad-hoc reports and analysis for Finance Senior Management.• Expense accounting support to the Accounts Payable function of the department. • Work with line management to develop and monitor department level budgets for 2,000-person call center

Farmington, Ct

• Responsible for complete investigation and disposition of bodily injury and medical payment claims for the State of New York for both property and casualty lines of business.• Researched and analyzed monthly expense expenditures associated with claims handled by the department.• Organized and supervised an eight-month project linking corporate goals to employee recognition and compensation.• Participated in an internal audit of closed claim files as part of a home office initiative.

Master Of Business Administration - Mba, Finance, General

Bachelor'S Degree, Economics