Chelsea Jackson Email & Phone Number

Frankfort, Ky, Us

Versailles, Ky

Responsible for maintaining the quality and safety on the farm and assuring that both are consistent in meeting or exceeding both the external and internal requirements and standards of the WinStar name. I am responsible for coordinating the activities required to meet these quality standards, including but not limited to monitoring and advising on the performance of the quality management system, producing data and reporting on performance, measuring against set standards. I am responsible for marking, tagging, or noting problems and notifying supervisors/managers and working with them to analyze and correct problems. I am the liaison with other managers and staff throughout the organization ensuring that the quality management system is functioning properly. Where appropriate, I advise on changes and how to implement them and provide training, tools, and techniques to enable others to achieve quality standards. My responsibilities also include assuring legal and regulatory compliance and managing customer expectations.Another area of my responsibility is to ensure that everyone on the farm complies with all health and safety laws and regulations and that we are keeping up with all the Legal expectations in regards to occupational health and safety. I am responsible for enforcing/establishing policies that will create and maintain safe working conditions on the farm. My job requires excellent attention to detail to identify any hazardous or unsafe working practices. I strive to discover new opportunities that can improve working conditions and execute various safety training programs. I am required to work and communicate with a diverse multidisciplinary workforce.

Nashua, Nh

I provided executive support to management and was the primary point of contact for internal and external matters requiring administrative assistance.• Responsible for communicating pricing• Creates and maintains existing and new product/packages• Products/Packages, Activate SRS/PDCN#• Initiates new Supplier Setup• Monitors Encompass error reports for products• Administers Depletion/Supplier Reports• Main point of contact for IT (phone system, cell, and office)• Phone System/Voicemail Administration• Monitor open VMs• Issuance, support and basic training of Ipads/Iphones• Computer hardware maintenance• Person for third-party IT support• Help Desk Database• Drivers, printers, other peripherals• Maintain Maintenance/User Agreements for various office equipment• Coordinate travel arrangements for management and other staff• AB Hotline Calls• Mobility, AB Marketing• Process Improvement• Planning and execution of company events for employees and families• Expense tracking for affiliated companies• Ordering, tracking, and distribution of sporting event tickets• Occasionally runs the business and personal errands for company and executives• Answering phones and checking VM for orders• Served as a backup to Pricing Analyst and Customer Service Representative

The beer distribution industry moves fast and is detailed oriented. My job was to provide vital internal and external support to keep everything running smoothly. I provide outstanding customer service, that includes answering the phones, processing the orders, tracking the deliveries, providing sales support, assisting with technical support, training and answering customer/staff questions and concerns in a timely manner. I was recognized 4 times as the employee of the month and was named Employee of the Year for 2014.•Assist potential customers by answering product and service questions; suggesting information about our various product lines.Collect orders from each of the drivers and inputting orders from Salesmen call in’s• Open customer accounts by creating and documenting various interactions from both customer and State Liquor Commission.• Maintain all customer records with updated account information.• Resolve customer problems by identifying and clarifying the cause of the problem; determining and explaining the best solution to resolve it; expediting correction or adjustment; following through to ensure customer satisfaction.• Maintain financial accounts by processing customer adjustments/payments/collections.• Recommend potential products or services by collecting customer information and analyzing customer needs.• Contribute to team effort by accomplishing related tasks in a timely and efficient manner.

Joined TD Bank as a teller in 2011 and moved up rapidly through different positions within the bank fulfilling jobs with increased responsibilities at each advancement. Recognized within the region for sales excellence.Open personal/business accounts for customers, provide financial assistance and recommend different products based on customers needs. Complete domestic/international wire transfers.Engage customers in conversations regarding their current and future financial needs. Educate customers about bank products and services.Provide exceptional Customer service by meeting Customer demands.Generally resolve problems independently, escalating more difficult issues to supervisors.Perform a broad range of tasks of varying complexity and scope.Cross-sell products to provide multi-services for Customers and make referrals to partners.Assess customer information and suggest appropriate product and service solutions, using a value-based approach.Responsible for maintaining strong product and sales knowledge and champion core service values.

Master Of Business Administration - Mba

Bachelor Of Science (B.S.), Operations Management And Supervision, 3.89

Small Business Entrepreneurship, Business, Management, Marketing, And Related Support Services