Christopher Johnson Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

Houston, Texas Area

Installed, configured, maintained, and troubleshooted a wide range of software used throughout company operations. This included but not limited to: performing hardware/software upgrades, installing networked application software, granting access to users, creating user groups, managing shared resources, installing peripherals, configuring computers and printers, including setting up network drives and email.• Acted as a software, network, and hardware support to the Houston, Midland and… Show more Installed, configured, maintained, and troubleshooted a wide range of software used throughout company operations. This included but not limited to: performing hardware/software upgrades, installing networked application software, granting access to users, creating user groups, managing shared resources, installing peripherals, configuring computers and printers, including setting up network drives and email.• Acted as a software, network, and hardware support to the Houston, Midland and remote-based staff, providing technical assistance and troubleshooting as requested. This included but not limited to: creating batch files or procedures to facilitate software installation by other support staff, maintaining up-to-date expertise in the operation and application of the company software, networking and cyber security.• Consistently ensured vendor satisfaction in obtaining specifications, pricing, and other purchase related in guiding departments in their selection of software. This included but not limited to: assisting in negotiating site licenses and coordinating volume purchase arrangements.• Facilitated in training and coaching team members as well as executive leadership on in-house applications, while actively maintained troubleshooting support documentation for support group. This included by not limited to: training users in startup, basic and advanced use of software programs including Enertia, Aires, and other software packages.• Actively managed team workload and assisted peers by focusing on service ticket requests resolution while multitasking to meet deadlines as mandated by the businesses. Show less

Organized and separated purchase orders. Prepped the organized purchased orders to be scanned.

Education record

Education record