Christopher Meyer Email & Phone Number

- Manage the support process, including triaging of requests and prioritization across clients.- Assist in managing the growth and development of support team members, including support oversight and day-to-day management for Client Support Coordinators.- Lead day-to-day support efforts for several complex clients across the business, including status.

Greater Chicago Area

- Manage technical support for multiple large clients, including several Am Law top 20 firms with monthly support budgets over $20,000/month.- Assist with client content management in Sitecore, Wordpress and KeystoneJS, along with other CMS systems. - Oversee the One North client support process, and assist in management of Client Support Specialists to.

Greater Chicago Area

- Manage digital projects from scoping through post-launch support as the main point of contact for budgets up to $750,000 and timelines up to 12 months.- Provide support and consulting for existing clients, with work on several CMS platforms, including Sitecore, Wordpress and KeystoneJS.- Participate in the pitches for both new business and existing.

Greater Chicago Area

- Maintain Digital Media Projects through resourcing, timeline, communication and budget with Statements of Work between $50,000-$750,000- Provide ongoing support for various client websites and web solutions- Conduct CMS training for clients on several platforms, including Sitecore- Manage relationships with 18-20 clients on a daily basis

Greater Chicago Area

- Consult with and manage over 70 major accounts totaling $2 million in annual revenue- Analyze and adjust media coverage to align with client needs- Advanced knowledge of CisionPoint and Radian6 to target coverage for media campaigns- Conduct 1-on-1 tutorials with clients to maximize software usage and competency

Greater Chicago Area

- Educate and assist clients with Cision’s research, monitoring, and analysis software- Manage and resolve high volumes of client inquiries daily- Continually update company CRM to ensure quality and timely client resolution

Chicago, IL

- Create leads, coordinate new projects, and manage current clients.- Work hand-in-hand with designers and developers to make sure that projects are completed on time. - Work with clients to update on progress of specific design elements. - Create and manage SEM campaigns for clients

Birmingham, Alabama Area

- Worked with clients to set up monthly interactive campaigns and maintain these campaigns- Coordinated proposals, creative, approvals and trafficking to ensure that all interactive elements were ready on time and running correctly- Worked with clients to propose, plan, manage and analyze SEM campaigns on Google AdWords, Microsoft AdCenter, and Facebook.

I worked with the Digital Media department on a range of tasks that allowed me to gain a better understanding of digital media planning, buying, and analysis. I also worked with interns from other departments of the agency for a complete campaign for Red Roof Inn, which was presented to their CEO, CMO, and President, among others.