Christopher Diaz Email & Phone Number

• Change Impacts Lead | Agile Delivery of Salesforce Transformation
• Co-authored strategy on Change Impact Assessment, Stakeholder Analysis, Change Network, & Change Management Communications for Global Telecommunications client
• Created framework and drove execution of Change Impact Analysis; led team of 4 to gather impacts of 105 system features
• Led two Sr. Analysts & co-led Change Team project management Program Manager | Virtual Learning Program - Summer '21
• Staffed & led team of 21 analysts & consultants to deliver virtual learning program to 250+ interns
• Co-designed program & 150hrs of virtual learning content; delivered live over 6 weeks, 5hrs daily

Seattle, Washington, United States

• Change Management Lead | Global Fortune 50 Tech Client
• Led Change Management & Communications for 3-month launch of marketing app w/ Agile implementation
• Developed & delivered live & recorded training to 1K+ end-users across 4 workstreams globallySales Enablement Practitioner | Global Fortune 50 Tech Client
• Co-created playbook for leaders to enable clients to build and/or pivot to virtual learning experiences Project Management Co-Lead | Global Fortune 500 Aerospace Manufacturing Client
• Co-led project management duties for 100-person team delivering Supply Chain SAP implementation
• Tracked & presented project status, deliverable progress, & risk mitigation to client leadership weekly

• Community & Social Media Manager for Concordia University-Portland's Cavalier Community Program and College of Education social media platforms. Served as a social media, community outreach, and content-marketing.
• Drove community engagement/social media strategy for client’s Doctorate & Master of Ed programs
• Co-managed client’s $10K event in target market; produced 26 leads & secured 2 B2B partnerships
• Drove social strategy across 3 platforms; increased client’s online community by 46% in 5 months
• Co-launched inaugural in-person org.; leveraged 230+ students & alumni as brand ambassadors

Houston, Texas Area

• Created original curriculum; taught creative writing/performance poetry to grades 1-12 across the city
• Taught performance poetry to young adults with disabilities at The River Performing and Visual Arts Center
• In collaboration with Rice University, developed original course content and co-led the summer creative writing & storytelling “Slam Camp” for 19 young writers, grades 7-10.
• Led creative writing field trips at the Menil Museum for students across Houston grades 1-12.

28th Bomb Wing Public Affairs | Ellsworth AFB, S.D.

Led, managed, trained, and equipped a 13-person staff to achieve the Executive Director’s strategic communication objectives for an 8,300 internal and 77,000 external audience. Provided one-on-one counsel to the Executive Director of a 4,200-person organization and leaders at every level in social media engagement, news interviews, community relations, and.

28th Bomb Wing Public Affairs | Ellsworth AFB, S.D.

Assisted the Public Affairs Director in leading a 15-person staff to achieve the Executive Director’s strategic communication objectives to an internal audience of 8,300 Airmen and an external audience of 77,000 via social media, public website and print.- Served as the Chief Operating Officer in telling the story of 3,000 service members, $10 billion in.

86th Airlift Wing Public Affairs Office | Ramstein AB, Germany

Chief Operating Officer to a 40-person staff charged with providing support 13,000 service members, 9,000 U.S. military civilians and more than 25,000 military family members. Led the team in garnering 25 regional and international awards. Managed social media platforms and assisted Editor-in-Chief by writing, editing and/or proofreading digital/print.

86th Airlift Wing Public Affairs Office | Ramstein AB, Germany

Coordinated and executed local, national and international media interviews and engagement on behalf of 13,000 military members, 9,000 U.S. military civilians and more than 25,000 military family members. Proofread, edited and disseminated press releases.- Trained and supervised two local national employees and managed an average of 150 local, national and.

Combined Joint Task Force-Horn Of Africa | Camp Lemonnier, Djibouti

Led the sole Air Force Combat Camera team in a 46-country area of responsibility and provided written, photo and video capability to senior leadership in support of strategic communication, operational planning and mission assessment objectives.- Developed, coordinated and executed a plan to document the build-up of a remote U.S. military airfield valued.

Joint Task Force Bravo | Soto Cano AB, Honduras

Led, organized and executed Public Affairs programs and activities throughout Central America. Directly provided the Executive Director and his staff trusted counsel on social media engagement, news interviews, community relations, and internal communication. Coordinated with the U.S. Embassy to synchronize strategic communication on counter-transnational.