Chris Kasten Email & Phone Number

Phoenix, Az, Us

St Louis, Missouri, Us

Led the Development, Technical Product Management, and SRE/DevOps teams. Drove a strong focus on post-M&A integration into Equifax around security and compliance and the integration into enterprise processes. * Drove the analysis and resolution of thousands of initial security findings from Wiz, Qualys, and Fortify tools. * Worked with internal and external security teams and addressed their findings in the platform while continuing to deliver client-driven fixes and features.

St Louis, Missouri, Us

Primary focus is leading a small team of engineers with focus on the technical and infrastructure integration projects created after our acquisition by Equifax –- while continuing the day-to-day management of the cloud and technical infrastructure. Aside from technical integration projects, the remaining time spent is divided between FinOps, SecOps and compliance, and simply keeping the lights on and everything moving forward. Leading the efforts to manage and architect solutions to successfully close the Efficient Hire office and move all business processes to AWS cloud without interruption. Continued vendor and license management until transfers are finalized to EFX. Also continuing to lead the production support team and on-call rotations.

Littleton, Co, Us

My goals are to increase the effective use of the AWS platform for the Efficient Forms SaaS platform. In particular, we want to improve scalability, resiliency, and costs. I work with key members of the program management and development teams to coordinate goals and priorities. I create and manage the architectural vision which then drives my management of our technology road map. I guide and mentor the team members into the "AWS way" to get us on that path.I also head up oversight and maintenance of both on-premises and cloud network, servers, and databases. I manage all monitoring and maintenance tasks and ensure that all environments from office to production are running smoothly, efficiently, and cost-effectively. I work with the 3rd party technology vendors to manage delivery and spend.

Englewood, Co, Us

Service delivery management in the MSP (managed service provider) industry. I developed and led a team of engineers and support technicians in both proactive and reactive client infrastructure support and IT projects. We were our clients’ IT department and we managde them from help desk on up through infrastructure and related projects.Worked closely with sales and account management teams for both new sales and client satisfaction efforts.• Developed and led team career development and training plans for service desk, field technician and engineering teams. Developed formal and quantifiable quarterly review process to facilitate development and growth discussions.• Collaborated with Client Management team to ensure satisfied and successful clients. Took lead role with key clients when necessary.• Strong focus on scalability and documentation. As the company grew from 4 to 25+ people, I led the charge to ensure our processes and procedures were growing as well. When we have processes that don’t scale well, we adjust, document, and educate. Avoid mysteries; document everything.• Led the selection, configuration, and management of all MSP related tools which included Autotask PSA, Autotask Endpoint Management (remote monitoring and management), PagerDuty, N-central, IT Glue, Autotask Workplace (file sync and share), Datto and Intronis (backup) and more. • Drove the partnership and vendor management efforts as they related to the MSP toolset.• Hands on technical leadership on projects with a focus on AWS cloud migration, IaaS to PaaS transitions, and SQL Server.• Contributed to machineLOGIC appearing on MSP Mentor’s “MSP 501” top Managed Service Providers list multiple years in a row.

Littleton, Co, Us

Worked with internal and external stakeholders to ensure appropriate, efficient and effective software and hardware architecture. Lead requirements gathering and scoping discussions. Monitored and maintained development and production servers for stability and availability.* Designed, built and implemented Efficient Forms’ first financial services processing platform.* Designed, built and implemented the Efficient Forms’ electronic forms eSigning platform.* Developed and implemented web to pocket PC database synchronization platform for the EF core platform.* Project leadership on technology and client implementation efforts.As the Tech Ops Director, performed the DBA, Network Engineer, Security Officer and multiple other roles. Some projects include:Implemented change management processes included a much needed documented and repeatable server build processes.* Slashed email costs by moving off of an old Exchange platform to a hosted solution.* Introduced open source software alternatives for productivity apps and operating systems.* Introduced on-line documentation system (wiki based).* Implemented a cost-effective back-up system for all servers.* Implemented enterprise wide monitoring system for alerts and load.* Manage 3rd party relationships with technology vendors for support and maintenance.* Hardware and software evaluation and procurement.* Network design and management.* Led load and performance testing initiatives to improve performance and scalability.* Implemented DR measures including “hot” spare off-site databases.

Kingston Upon Thames, Gb

Littleton, Co, Us

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

Us

It

Computer Science

Finance And Mathematics