Global Training & Development Leader | Team Enablement | Organizational Development | Customer ExperienceAbout Me:As a senior training and development leader with over 15 years of experience, I am passionate about helpingorganizations and individuals reach their highest potential. My journey has taken me through diversecorporate and non-profit environments, where I have honed my skills in corporate training, organizationaldevelopment, leadership, talent development, and customer success.I thrive in high-level leadership and consulting roles, where I have gained multi-faceted experience in trainingand development, operations, and program management. My strong growth mindset and dedication tocontinuous learning enable me to drive future-focused organizational and cultural transformations,challenging organizations to embrace change and adapt to evolving landscapes.I excel in crafting training and development programs, strategies, and partnerships that empowerorganizations to build world-class talent pools. I have a deep understanding of diverse learning programofferings, including e-learning, asynchronous learning, hybrid approaches, and flipped classroom programs.My expertise allows me to tailor learning strategies to meet the unique needs of each organization andlearner, ensuring maximum impact.Career Highlights:Lead a 5-member team at Blackline in driving training and development for 350 employees across 5 departments and 22 products, with oversight of ~$3.2M company spend on employee training.Managed a portfolio of Fortune 100 customers totaling 5M+ telecom inventory items at Tangoe through lifecycle management and executing/migrating clients' inventory into TEM proprietary software applications.Secured and strategically implemented $850K+ in grant funding and fundraising for non-profit organizations via crowdfunding, grant management, and events at CLK Consulting. Assisted the Client Services team at Data Dynamix by documenting 40 processes and developing 10 training videos for clients and weekly internal webinars to discuss new software optimizations. Led daily operations of 150 client accounts (20% Fortune 100 companies) at 3 operation facilities for MSS Group while hiring, coaching, and directing 350+ staff members in the Telecom expense management world. Reduced customer turnover from 18% to 8% and saved $1.2M at MSS Group by developing best practices to identify issues while boosting sales offerings by 15% annually by upselling and cross-selling services.
Listed skills include Yoga Teacher, Seniorsyoga Teacher, Prenatal Yoga Teacher, Yoga, and 25 others.