Claire T. Email & Phone Number

Manchester, England, United Kingdom

Manchester Area, United Kingdom

Farnborough, England, United Kingdom

Made redundant from the role

Guildford, United Kingdom

- Provide a full HR and payroll administration service for the UK and Ireland MCO including data management- Providing Tier 1/ 2 HR information and guidance to employees and managers - Initiated and led on projects including a project on Company Cars and fleet management including reviewing and changing of process and policy and closing down of Company floats to be in line with Global policy - Workday interface development and testing to resolve interface defects - Responding… Show more - Provide a full HR and payroll administration service for the UK and Ireland MCO including data management- Providing Tier 1/ 2 HR information and guidance to employees and managers - Initiated and led on projects including a project on Company Cars and fleet management including reviewing and changing of process and policy and closing down of Company floats to be in line with Global policy - Workday interface development and testing to resolve interface defects - Responding to queries in a timely response ensuring the SLA’s are adhered to- Overseeing of the flexible benefits scheme, all administration of the Company Cars and dealing with queries relating to benefits. Liaising regularly with third party providers.- Maintaining complete and accurate employee data in HR systems at all stages of the employee lifecycle, taking into account role, organisation and terms and condition changes- Proactively involved with the implementation and roll out of Workday including data accuracy, providing one to one training with Managers and providing hyper care - Process mapping HR policies and suggesting areas for streamlining/ improvement- Compliance of policies and processes and audit readiness including dealing with Auditors- Cross functional working with Centres of Expertise, HRIM team, HRBPs, Finance and Managers- Committed to providing efficient and effective customer service at a high level Show less

Guildford, United Kingdom

- Preparing and inputting payroll information onto payroll software and processing and checking the payroll reports.- Undertaking project work – put together a HR Manual, reviewed and re formatting of all job descriptions, ensuring all employee records are up to date and looking at ways to improve current processes.- Recruitment – taking up references, screening initial applications, scoring of Trainee Solicitor applications, organising interviews and assessment days, arranging IT… Show more - Preparing and inputting payroll information onto payroll software and processing and checking the payroll reports.- Undertaking project work – put together a HR Manual, reviewed and re formatting of all job descriptions, ensuring all employee records are up to date and looking at ways to improve current processes.- Recruitment – taking up references, screening initial applications, scoring of Trainee Solicitor applications, organising interviews and assessment days, arranging IT training and advising Finance and IT of all new starters and movers.- Overseeing the Firm’s self-service absence management system. - Administration of the Firms BUPA scheme, Childcare scheme and processing invoices for payment.- Issuing Contracts of Employment, Contract Variation’s, Offer Letters and new starter paperwork.- Delivering HR Inductions to new employees. - Managing and coordinating Appraisal and Review process ensuring that completed on time, saved to employee’s file, uploaded to HR database and check appraisals for training requirements.- Providing advice and guidance to Line Managers on HR related issues.- Health and safety administration including booking First Aid and Fire Marshal courses, processing completed DSE assessments and arranging for any relevant equipment to be ordered.- Updating the HR database when employees receive salary increase, change their working hours, change in location, change in department and adding new starters to the system. - Dealing with all HR related queries. Show less

Guildford

- Answering calls and dealing with queries- Opportunity and bid management - logging new opportunities onto the system, uploading documents into a an electronic file, sending completed bids to clients- Entering employees expenses onto the system- General administration

Guildford, United Kingdom

- Answering HR queries and providing ad hoc advice where appropriate - both UK and International queries- Updating employee records including change of bank details, addresses and contact details, mentor’s name, job role, payroll details, and leaving details. - Coordinating and administration including sending out letters in relation to salary change, promotion, maternity and paternity leave, contractual changes, long term absence, - Training administration including processing… Show more - Answering HR queries and providing ad hoc advice where appropriate - both UK and International queries- Updating employee records including change of bank details, addresses and contact details, mentor’s name, job role, payroll details, and leaving details. - Coordinating and administration including sending out letters in relation to salary change, promotion, maternity and paternity leave, contractual changes, long term absence, - Training administration including processing internal and external training requests, raising Purchase Orders, updating training database, processing invoices and booking training venues. - Reward administration including flexible benefit selections, processing loan requests and relocation expenses, administering thank you and long service awards, and dealing with reward and pension enquiries. - Dealing with queries in relation to employees pay and allowances and escalating to Payroll department if required- Assisting with streamlining HR Processes. - Running reports from the system including training reports, new starters, leavers, holiday enquires, and other ad hoc reports. Show less

- Responsible for executing all operational activities in the Customer Care Centre ensuring maximum customer satisfaction by excellent customer service and management of workload.- Answer customer calls and register them in the service management system and determine the routing of the call depending on the customers request and contract obligations- Managing the diaries of 12 Applications Specialists who train on the Philips systems- Assign and dispatch Field Service Engineers in… Show more - Responsible for executing all operational activities in the Customer Care Centre ensuring maximum customer satisfaction by excellent customer service and management of workload.- Answer customer calls and register them in the service management system and determine the routing of the call depending on the customers request and contract obligations- Managing the diaries of 12 Applications Specialists who train on the Philips systems- Assign and dispatch Field Service Engineers in response to Service requests and to breakdowns of systems - Ordering spare parts and ensuring the parts are delivered on time in readiness for the engineers- Contacting customers and arranging appointments for systems to be fixed, for Services to be undertaken and other ad hoc requests- Using SAP to create and manage Service Work Orders, creating purchase orders and closing tasks - Creating quotations and sending to customers - Dealing with enquires and problems and escalating to management if required Show less

Guildford, United Kingdom

Guildford, United Kingdom

Payroll Technician, Payroll, Passed With Overall Of 95.5%

Sage Payroll - Level 1, 2 & 3, Pass On All Three Levels

10 Gcse'S - All Grade A To B