Claudia Lennox Email & Phone Number

Melbourne, Victoria, Australia

Specialising in the following areas, for infrastructure assets and major infrastructure projects:- Data governance and data management- Information governance and information management- Digital engineering- System implementations and data migration

Melbourne, Australia

Working with SMEs throughout VicTrack (owner of Victoria's transport land, assets and infrastructure) on a number of improvement projects including:- The implementation of Microsoft O365, with a particular focus on the SharePoint and the Power Platform workstreams.- Development of a new information management framework and improvement plan for the IM group, including delivery of a comprehensive review and remodel of the policy library.- Analysis of org and asset information requirements and development of a roadmap for the implementation of VDAS.- Managed projects to implement Systems Engineering processes, a Data Dictionary, and ITIL framework update.- Drove a critical transformation project to optimize rail safety and compliance against various national regulations and quality standards, leading a gap analysis and solution development for Engineering and Operations processes, against RSNL.

Melbourne, Australia

Systemix is a consultancy specialising in high performance strategies for infrastructure projects and organisations. As the Operations Director of this business, I was fully accountable for:- Management of an extended team of consultants and staff- Project Management of the organisation's assignments, including resourcing, stakeholder management, budgeting etc.- Writing responses to large, complex tenders- P&L management, budget forecasting and invoicing- Systems and process ownership, execution and ongoing improvement- Account management, as a key interface between the business and clients- Supporting projects in a consulting and analytical capacity

East Midlands, England, United Kingdom

Family owned Business IT company offering tech support, assessment and delivery of system or software upgrades, websites and digital marketing. My role included:- Assessing organisations and providing recommendations and through life implementation of software and hardware solutions through effective project and change management.- Mapping systems and processes to identify inefficiencies, and propose/implement options for improvement- Developing online marketing strategies, including social media platforms, website development, branding and graphic design- Business development, including marketing, networking events, following up leads and account management

Melbourne, Australia

Multi-million-dollar tender for the SP Ausnet gas and electricity distribution networks, for a JV of major contractors Leighton Contractors and Thiess Services. This involved:- Coordination and support of the compilation of 6 volumes of content, responding to complex RFT. Presented to a high professional standard, submitted on time

Tripoli, Libya

Open Cities was a start-up training organisation based in Libya, delivering business and language programs in the financial sector. Sadly is was forced to cease operations in 2011 - despite rapid growth - due to civil unrest.- Alongside MD, co-managed the start up and swift expansion of Open Cities Libya (from 5 to 15 staff in 6 months)- Worked with major organisations including the Libyan Sovereign Wealth Fund, the World Bank, DFID and the British Council- Business Development, including IP development, account management and sales meetings - in English and Arabic

Ba(Hons) Arabic Studies, Arabic Language And Middle Eastern Studies

Education record