Claudia Hernandez

Claudia Hernandez Email and Phone Number

IT Support Manager at Midtown Athletic Clubs @ Midtown Athletic Clubs
chicago, illinois, united states
Claudia Hernandez's Location
Chicago, Illinois, United States, United States
Claudia Hernandez's Contact Details

Claudia Hernandez work email

Claudia Hernandez personal email

About Claudia Hernandez

Claudia Hernandez | 773.230.4714 | claudiavhernandez@live.com

Claudia Hernandez's Current Company Details
Midtown Athletic Clubs

Midtown Athletic Clubs

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IT Support Manager at Midtown Athletic Clubs
chicago, illinois, united states
Website:
midtown.com
Employees:
739
Claudia Hernandez Work Experience Details
  • Midtown Athletic Clubs
    It Support Manager
    Midtown Athletic Clubs Apr 2024 - Present
    Chicago, Illinois, United States
    Overseas the Helpdesk support team and and helps improve ticket response and resolution times. Other duties include building procedures to troubleshoot issues, ticket routing automation, and continuing to service club/office computers, equipment, and devices.
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  • Midtown Athletic Clubs
    Infrastructure Administrator
    Midtown Athletic Clubs Feb 2022 - Apr 2024
    Chicago, Illinois, United States
    View
  • Midtown Athletic Clubs
    End User Support Specialist
    Midtown Athletic Clubs Nov 2020 - Feb 2022
    Chicago, Il
    View
  • Climate Pros, Llc
    Desktop Administrator
    Climate Pros, Llc Aug 2018 - Oct 2020
    Glendale Heights, Illinois
    Day to day operations include installing, configuring, maintaining, and supporting desktop, mobile systems, and peripherals based on service requests which include but are not limited to Windows 7, Windows 8.1, Windows 10, Windows Server 2012, iOS applications, and Android applications.
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  • Microsoft
    Business Expert
    Microsoft Jun 2017 - Aug 2018
    Chicago, Illinois
    Helped business and commercial customers discover, buy, use, and love Microsoft technology solutions and services that met and exceeded their individual and business needs. Facilitated training and workshops to help build knowledge of Microsoft for business with Office 365 and Microsoft 365.
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  • Microsoft
    Datacenter Technician (Career Experience)
    Microsoft Apr 2018 - Jul 2018
    Chicago, Illinois
    Datacenter activities included but were not limited to performing troubleshooting, power cycles, swapped out failed components, performed cable installations, hardware rack / stack installations, testing, and assisting Datacenter Deployment team as needed.
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  • Microsoft
    Services Advisor
    Microsoft Jun 2016 - Jun 2017
    Chicago, Illinois
    Assessed customer’s issues and needs while recommending complete solutions that enhances their overall customer experience that resulted in efficient technology solutions helping the customer be more productive.
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  • Interdyn Lanac Technology
    Implementation Consultant
    Interdyn Lanac Technology Oct 2011 - Oct 2014
    Chicago, Il
    Managed timeline for scope of work for clients' pre-installation through Go-live which included providing documentation on user guides, training, troubleshooting of Microsoft RMS and CRM products.
  • Ftd
    Gold Support Representative
    Ftd Sep 2001 - Oct 2011
    Downers Grove, Il
    Provided stellar technical support to customers on newly installed POS systems by offering training, troubleshooting, and customer satisfaction through a timely follow-up to ensure software and hardware performed correctly.
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Claudia Hernandez Skills

Troubleshooting Customer Service Microsoft Sql Server Computer Hardware Tcp/ip Windows 7 Hardware Windows Server Windows Help Desk Support Technical Support Microsoft Office Sql Microsoft Word Integration Active Directory Microsoft Dynamics Windows Xp Management Rms Microsoft Crm Problem Solving Pos Web Analytics Wan Service Desk Team Building Software Implementation Active Directory Experience Crm

Claudia Hernandez Education Details

  • Devry University
    Devry University
    Network Systems Administration
    View
  • Computer Learning Center
    Computer Learning Center
    Diploma In Computerized Business Systems With Network Administration

Frequently Asked Questions about Claudia Hernandez

What company does Claudia Hernandez work for?

Claudia Hernandez works for Midtown Athletic Clubs

What is Claudia Hernandez's role at the current company?

Claudia Hernandez's current role is IT Support Manager at Midtown Athletic Clubs.

What is Claudia Hernandez's email address?

Claudia Hernandez's email address is cl****@****ive.com

What schools did Claudia Hernandez attend?

Claudia Hernandez attended Devry University, Computer Learning Center.

What skills is Claudia Hernandez known for?

Claudia Hernandez has skills like Troubleshooting, Customer Service, Microsoft Sql Server, Computer Hardware, Tcp/ip, Windows 7, Hardware, Windows Server, Windows, Help Desk Support, Technical Support, Microsoft Office.

Who are Claudia Hernandez's colleagues?

Claudia Hernandez's colleagues are Xavier Ng, Rebecca Kelly, Marybeth Schopper-Barbi, Molly Brady, Kimberly Wood, Michell Kuhlmann, Homero Sabate.

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