I am a Cloud Systems Administrator at LINQ, a leading provider of cloud-based solutions empowering the business of K‑12. I have a Bachelor of Science in Computer Science from the University of North Carolina Wilmington and a Microsoft Certified: Azure Fundamentals certification. I have a strong background in Microsoft Azure, Azure Active Directory, help desk support, and PowerShell scripting.In my current role, I co-piloted the rollout of Microsoft Intune to over 200 employees' Windows and Mac OS devices remotely, developed custom PowerShell scripts to automate the deployment of VPN configuration files, performed Point in Time database restorations for hosted customers in compliance with per-established service level agreements, and established SAML SSO connections to multiple Enterprise Applications in Azure. I also leveraged Power Automate to streamline business processes and provide level II support to a remote workforce. I am passionate about learning new technologies and solving complex problems. I value collaboration, innovation, and customer satisfaction. I bring diverse perspectives and experiences to the team, as I have worked in different industries and roles, such as a bar back and a recruitment chair for a fraternity.
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Cloud Systems AdministratorLinqRaleigh, Nc, Us -
Cloud Systems AdministratorLinq Nov 2022 - Present- Co-piloted the roll-out of a new ticketing system HaloITSM for the IT, HR and Marketing help desk, streamlining ticket resolution processes and improving overall efficiency. Conducted user training sessions, and provided ongoing support to ensure seamless integration and adoption.- Facilitated IT on-boarding calls for new employees, providing guidance on hardware setup, software usage, and security protocols.- Created Azure DevOps group rules to automate the provisioning and de-provisioning of access across multiple ADO projects.- Designed and deployed Hyper-V virtual machines tailored to the specific needs of engineers, optimizing system performance and resource utilization.- Provided level II support to a remote workforce. Tickets include everything from hardware and software issues to account administration and provisioning licenses. -
Associate Cloud Systems AdministratorLinq Feb 2022 - Nov 2022Wilmington, North Carolina, United States- Co-piloted the rollout of Microsoft Intune to over 200 employees' Windows and Mac OS devices remotely.- Developed custom Powershell scripts to automate the deployment of VPN configuration files to and from managed corporate devices.- Performed Point in Time database backups for hosted customers managed SQL servers. - Established SAML SSO connections to multiple Enterprise Applications in Azure and created groups to manage the provisioning/ de-provisioning of access. - Leveraged Power Automate to streamline business processes such as custom email signature generation. -
It InternLinq Sep 2021 - Feb 2022Wilmington, North Carolina, United States- Responsible for provisioning new users in Microsoft Active Directory and Office 365 admin.- Set up equipment for new hires in compliance with mobile device policies through Microsoft Endpoint Manager. - Responsible for helpdesk tickets using Track-It as our ticket management software. Tickets include everything from hardware and software issues to account administration and provisioning licenses. -
Bar BackMight As Well Bar And Grill Jun 2018 - Sep 2021In charge of maintaining inventory behind two bars, changing kegs, answering phone calls from customers and ensuring cleanliness in the bar. -
Recruitment ChairmenAlpha Tau Omega Fraternity Dec 2017 - Aug 2018Wilmington, North Carolina Area- Planned and oversaw social events as well as coordinated with members in order to ensure high attendance.- Maintained a direct line of communication between active members and potential new members.
Daniel Clements Education Details
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Computer Science -
High School Diploma
Frequently Asked Questions about Daniel Clements
What company does Daniel Clements work for?
Daniel Clements works for Linq
What is Daniel Clements's role at the current company?
Daniel Clements's current role is Cloud Systems Administrator.
What schools did Daniel Clements attend?
Daniel Clements attended University Of North Carolina Wilmington, D H Conley High School.
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Daniel Clements
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