Thomas Clement Email & Phone Number

Canada

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Responsible, as Technology Architect, for defining the architecture and performance vision of the division's platforms with the objective of aligning and overseeing the contribution of technologies to the achievement of business objectives. In addition, direct solutions to the division's needs, in order to optimize investments in satisfying business needs and directions. Tactically, plan, evaluate and define the technological targets of the division's platforms. Also, responsible for planning, measuring, analyzing, maintaining and initiating the activities necessary to improve the quality of service to the client.In collaboration / coherence with the Vidéotron team and the various partners of the division: • Participate in the implementation, evolution, diffusion and control of the architecture practices of the technological platforms for the division • Ensure the availability of up-to-date documentation of the platform architecture of the division.• Ensure technological monitoring of the platforms prior to the realization of new projects / initiatives. • Analyze technology trends of platforms to identify emerging technologies and opportunities.• Advise service providers on platform architecture and revises technology solutions. • Pursue and evolve models of division of a point technology platform view.• Manage and document the layout of key components to evolve technology platform solutions. • Identify innovative, promising solutions aligned with best business practices and quality of service standards. • Establish and manage the KPIs to analyze the quality of service offered to the customer, analyze the gaps, make sure to understand the causes.• Build a contact network (Vidéotron and suppliers), bring together the right stakeholders around the issues to be solved and ensure their resolution in a sustainable way and at the best cost.• Be responsible for the management of managed services contract related to platforms the division.

Montreal, Quebec, Canada

As Solution Architect, I'm responsible for designing, validating, documenting, optimizing and ensuring the consistency of the technical solutions of the application and / or the proposed end-to-end service.Architecture• Act as an authority for architectural decisions on Service Development, Service Optimization or Proof of Concept (PoC) projects.• Analyze the technological feasibility of entertainment and telecommunication projects, and submit the recommendations.• Be responsible for product development and optimization project.• Analyze product and service requests, produce end-to-end solution architecture, documentation of requirements, business / operational process adjustments, technology recommendations (including partner selection if needed) , in collaboration with the other teams involved.• As a team, ensure the monitoring of the service life cycle by analyzing the available reports of performance, irritating the client, breakdowns, and recommending corrective actions in the medium / long term (ie improvement, obsolescence).Support and lookout• Ensure the technological watch of the services in his field of expertise.• Prioritize future improvements and technology components.• Produce "Quick Study" reports to review existing technologies and products relevant to system mandates.Collaboration / Interfaces and Mentoring• Work with Marketing team to frame the scope and product features required to achieve the optimal architecture at the best cost and customer experience.• Act as a resource person for his area of ​​expertise (Subject Matter Expert) for the vice presidency Technologies and Products.• Maintain contact with industry to monitor and apply good practices.• Actively participate in the industry forum applicable to its field of expertise and identify opportunities for technological innovation for Videotron.

Montreal, Quebec, Canada

Part of the Engineering System & Tool Department, my role is to meet the operational needs of the compagny. Analyze, develop, integrate, optimize, manage and document the various probing systems. As Senior Engineer, I act as an expert in my domain with the other internal teams and vendors.The most important responsabilites are :- Develop and maintain the relationship between clients and vendors for our End-To-End Monitoring and Call Trace Solutions.- Analyze the needs and recommend solutions based on the technical and cost requirements.- Develop and integrate solutions to the current network monitoring environment. - Lead projects with various participants (Engineering R&D, Infrastructure, etc.).- Interact with the different equipment and/or service providers.- Be part of the financial analysis planifications.- Run tests and qualify equipments in the lab environment. - Write documentation (Evolution plans, functional analysis, RFPs, procedures, etc.)- Train and assist all users.- Take part of the system configurations. - Analyze operational KPIs- Recommend improvements when it's required.

Dorval, Quebec, Canada

The Wireless Data Network Engineering team is responsible for the planning, design, implementation and 3rd level of operational support of the IP network elements which provide IP based access solution for the Bell Mobility wireless data services.Service Connectivity solutions also fall under the responsibility of the Wireless Data Network Engineering team. The Service Connectivity sub-team’s primary role is to integrate new platforms into the backbone network, work with internal teams to find the best solutions linking services needs and backbone standards and high availability.The most important responsibilities are :- Assess IP connectivity requirements, design, configuration and integration of service systems:Interconnectivity (L2/L3)- Bell Mobility Internal IP design as well as WAN connectivity - Understand IP flows including Load Balancing and VPN configurations- Understand Bell Mobility network layers and standards- Assist the backbone team in capacity planning (KPI definition, performance monitoring, capacity upgrade projects)- Definition and documentation of network elements standard configuration.Work order generation and follow-up.- Technical support and training to Operations.- Project follow-up with internal clients, logistic team, manufacturers and Operations technicians.- Production of network design documentation (Data Engineering practices).

Dorval, Quebec, Canada

The data applications engineering team is responsible to maintain existing services, for capacity management and deploy new platforms and functionalities within Bell Mobility value added services environment.The most important responsibilities are :- Software/Hardware systems integration.- Parameters setting for optimal software/hardware performance.- Planning and dimensioning of software nodes.- SNMP alarming implementation.- Project management.- Technical support to Operations.- Project follow-up with manufacturers and Operations technicians.- Work with equipment providers.Responsible for the LBS (Location Based Services) platforms,Responsible for the Capacity Management platform,Responsible for the Open Application platform,on the CDMA, HSPA and LTE Networks.

Montreal, Quebec, Canada

Management of the 3G Laboratory project (Access, Core and Services) from the design to final integration. Responsible for technical assessments and recommendations of certification equipments and new wireless devices. Key player in drafting RFPs for various projects (`Mobile Device Management' and `Monitoring 3G'). Approving GSM/GPRS/UMTS wireless phones and data cards. Defined power and cooling requirements, rack layouts and floor plans for the laboratory. Delivered documents with all requirements for the certification equipments. Executed wireless handsets certification procedures (RF, Voice, Services et Softwares). Followed the MDM project from the manufacturers meetings to the integration of the solution.

Montreal, Quebec, Canada

Responsible for producing standards and procedures of design, construction and maintenance of the HFC network headends for the Greater Montreal Modernization project. Developing operational solutions with engineering and administrative problems. Carrying out technical assessments for new products and to work out solutions. Coordinated budgetary, temporal and human planning for a critical project for the business. Adapted to the changes and problems by controlling committees with all the speakers. Collected the needs, worked out and proposed solutions adapted to all in a definite budget.

Montreal, Quebec, Canada

Support of the Engineering and Planning group for the coaxial and optical design on the Design and Drawing Computer-assisted software (GIS and CAD). Production of handbooks and perform training courses on the G.I.S. Defined the plans, procedures and standards of installations of the rooms of equipment. Defined the strategies of maintenance and evolution in the short and medium term.

Bachelor, Telecommunications

Mathematics, Physics And Chemistry