Crystal Lester Email & Phone Number

Saint Paul, Mn, Us

Minneapolis, Minnesota, United States

Interim TA Supervisor for a 21 member team of Talent Acquisition Specialists supporting Nursing positions for Allina Health. Manage workloads, team engagement , weekly 1:1s, team meetings and handle any escalations as needed.

Greater Minneapolis-St. Paul Area

• Lead process improvement efforts and manage all project plans and related change management across the talent acquisition function. • Assists in establishing project tactics, parameters and framework, designing, building and preparing project plans and timelines.• Tracks project activities in order to ensure on time deliver and meet/exceed end user expectations.• Assess and identify opportunities within processes and tools to simplify the talent acquisition, hiring manager, and candidate experiences.• Identify and flag recurring process and system problems and work through operational solutions in partnership with Talent Acquisition and Information Services.• Test and execute technology solutions including improvements to Workday and other TA systems; make recommendations for future enhancements and improvements.• Develop and maintain standard processes, programs, guides, training materials and presenting information to stakeholders across the system.• Primary trainer for Talent Acquisition team members to ensure a compliant recruitment process. • Talent Acquisition subject matter expert for Workday Recruiting and Smashfly (CRM)• Co-Lead for implementation of Workday Recruiting (April 2018 – December 2020): participate in process mapping, configuration, system testing, training documentation, end user training and pre/post go live preparation.

Greater Minneapolis-St. Paul Area

• Member of centralized recruitment team responsible for the recruitment of Healthcare Leadership, Quality, Nursing and Patient Care roles• Developed a candidate pipeline for consistently hard to fill positions• Actively source candidates from applicant tracking system, Indeed, Linked In and other passive candidate tools• Consistently maintain a req load of 50-80 reqs• Facilitated Brassring (ATS) department training around system updates, error resolution and overall system functionality and new releases/improvements for Recruitment• Talent Acquisition Mentor

Greater Minneapolis-St. Paul Area

• Provided recruitment support to a team of 5-6 Talent Acquisition Specialists that covered 30-40 Managers; posting job requisitions, scheduling interviews, reference checks and communicating with candidates• Managed the Requisition Approval process; supported 2 Vice Presidents in the tracking, approval verification, and reporting; responsible for communication to business units, Human Resources and Manager regarding the process

Eagan, Mn

I provided excellent customer service for various accounts in regards to health insurance benefits, claims, and flexible spending accounts.

Maplewood, Mn

I managed the front office staff (cashiers, service desk, and carry-outs) in their daily activities, handling problems that arose at the register, and in store opening/closing procedures.

River Falls, Wi

I administered the ordering, receiving, and distribution of all textbooks on tape for students at the University through the Disability Services Office.

River Falls, Wi

I assisted new and transfer students with their registration for classes. I also lead small group meetings with families and students prior to registration to answer any questions. This was a summer only/internship type of position working with the Universities Admissions department

(Completed Virtually Through Coursera)

Bachelor Of Science (Bs)