Cliff Telstad Email & Phone Number

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Greater Minneapolis-St. Paul Area

Management and coordination of Countertop projects for residential new construction homes. Coordination of homeowner warranty services received through home builders. Contact with job supervisors, internal contacts, and homeowners to coordinate the project from start to finish.Updating schedules where warranted based off of any construction timeline changes.Verification of home selections, ensuring the end product is exactly what the customer wanted.

Greater Minneapolis-St. Paul Area

Coordination of HVAC and plumbing projects for residential new home construction. Verifying all selections for the home are correct. Ensuring proper home templates are in place so correct parts are being delivered to the job and updating them based off builder or state/city code changes.

Greater Minneapolis-St. Paul Area

As Software Administrator, I was responsible for the successful implementation of ConnectWise (a business automation software tool.) I was also involved with the research and comparison of other software to determine the best fit for the company’s needs as well as acting as the administrator after the implementation. Tasks included:Working with all departments throughout the company to identify, understand, and analyze their processes and workflowsTesting system setup within a sandbox environment and deploying to the production databaseTraining of employees on how to use the new systemExplaining any new process changes to employeesEnsuring correct sales order and purchase order data transfer between the new system and existing accounting softwareTroubleshooting when necessaryUser management, including the addition/removal of users and security access controlAs Project Coordinator, one of my main ongoing projects was the management of deploying payment terminals to a customer’s new store locations. Another main project worked on was supporting technicians during a customer’s hardware swap rollout. Tasks included:Keeping an up-to-date database with pertinent store informationProviding phone support for technicians and helping them troubleshoot installation issuesWorking with our warehouse and deployment staff to ensure product is configured in time to meet customer’s needsProviding accurate reports to finance for invoicing the customer

Greater Minneapolis-St. Paul Area

As Warehouse Technician, my primary duties included daily receiving/fulfillment/shipping activity and the configuration of devices for our customers. Tasks included:Configuration of devices specific to customer’s needs, ranging from handheld mobile units to payment terminals to registers.Accurate record keeping of receiving and shipping information, including serial numbers, product IDs, dates, and tracking numbersCoordination of large scale rollout projects for customers and acted as lead for the up to 10 temporary help employees brought in for the project assignments

Bloomington, Mn

Core Roles: Buyer (inventory, technology), Inventory management, Facilities management.Past Roles: Fulfillment and order processing (physical & virtual), Quality assurance, Product control.Responsibilities: Establishing and maintaining vendor relationships, Purchasing of inventory and in-house use items by use of POs or purchasing card, Inventory maintenance (Including cycle counting, kitting, forecasting, analysis and system transactions), Configuration of products in PeopleSoft, Responding to facilities requests and acting as a liaison between building management and the company, Invoice and statement reconciliation, Access administrator for office supply ordering and shipping websites for all employees.