Manage the client implementation and success team, ensuring projects are delivered on time, within scope, and to the highest quality standards.

Over eleven years of experience working successfully in the technical aspects of IP-based fiber optic networks. Vast understanding of network protocols, establishing communications, troubleshooting, testing, programming, and setup of equipment. Strong understanding of how to create expandable fiber-optic networks. Assists in managing the UDOT fiber optic network, which connects to over 1,200 traffic signals, and over 500 ITS field devices (cameras, smart signs, traffic detectors, and weather… Show more Over eleven years of experience working successfully in the technical aspects of IP-based fiber optic networks. Vast understanding of network protocols, establishing communications, troubleshooting, testing, programming, and setup of equipment. Strong understanding of how to create expandable fiber-optic networks. Assists in managing the UDOT fiber optic network, which connects to over 1,200 traffic signals, and over 500 ITS field devices (cameras, smart signs, traffic detectors, and weather sensors). In this capacity, he creates the communication pathways, generates fiber optic splice details, updates the communication channel as-builts, and updates the network database. Experience: implementation services on ITS expansion projects including Remote Traffic Control Center (TCC) installation in Spanish Fork, Alta, and Tooele, Utah; I-15, I-70, SR-210 DMS sign implementation and integration to the UDOT network; Completed integration of Traffic Signals, CCTV's, Redline Radio equipment and all commonly used ITS devices Statewide onto the UDOT network directly or through a partnering UDOT Telecommunications company. Show less

AFConnect is an ISP in American Fork, Utah. They provide Internet service through a fiber network with the use of assigning static IP's. Provided in-home support to customers with technical problems related to networking & email.Provided email support to customers using multiple email programs. (Outlook, Outlook Express, Thunderbird, Mail for Macs, etc.)Facilitated and oversaw trouble-shooting problems on network, i.e. network conflictions, packet loss issues, wireless conflictions,… Show more AFConnect is an ISP in American Fork, Utah. They provide Internet service through a fiber network with the use of assigning static IP's. Provided in-home support to customers with technical problems related to networking & email.Provided email support to customers using multiple email programs. (Outlook, Outlook Express, Thunderbird, Mail for Macs, etc.)Facilitated and oversaw trouble-shooting problems on network, i.e. network conflictions, packet loss issues, wireless conflictions, etc. Preformed installation and trouble-shooting of wiring cable for network infrastructure, which included cat5 and coax cables. Developed and implemented customer satisfaction strategies for technical support by pinpointing the common causes of customer complaints and providing the appropriate solutions. Show less

Financial Freedom is a debt consolidation company that was located; Preformed companies product shipping through various companiesManaged inventory of products using Microsoft Excel