Clive Scott Email & Phone Number

Perth, Western Australia, Australia

Victoria, Australia

Project Manager:• Maintain good client relationships by understanding and monitoring customer needs. - Respond quickly and accurately to client needs. - Resolve and document client complaints, reporting to Sales Manager.• Take sales leads by managing calls and emails. - Gather necessary job information from clients. - Visit sites for accurate measurements if needed.• Quote jobs by researching materials and obtaining prices. - Obtain permit and subcontract requirements. - Present quotes using CBRM software and follow up accordingly.• Organize installation tasks and creating purchase orders. - Develop timelines and request staff resources. - Generate manufacturing briefs and job sheets, monitor progress, and ensure quality.• Handle invoicing and finalization by sending completed work pictures, generating invoices, and evaluating job hours.• Ensure Occupational Health and Safety compliance by identifying issues, providing correct safety equipment, and generating SWMS for each job.• Track key performance indicators like quoting accuracy, customer satisfaction, response times, error rates, and OH&S issues.

Nelson, Marlborough & Tasman, New Zealand

Key Accounts Manager:• Manage client portfolio • Customer estimates & production costing• Sales reports • Worksite inspections (site-specific safety plans)• Accredited Health & Safety Representative (SiteSafe)Senior Signwriter (production):• Graphic design & artwork preparation (Flexi & Corel)• Design, manufacture & install signs• Accredited EWP (Trailer mount boom lift, Knuckle Boom lift, Scissor lift) HIANZ During my employment with Speedy Signs Nelson, I have fulfilled various duties – mainly working with clients/managing sales but also assisting our production team. I am involved with the development and improvement of our branch’s work processes and procedures. I also love sharing my knowledge and experience.

Auckland, New Zealand

National Operations Advisor:• National Operations Advisor to 38 stores• Health & Safety compliance• Brand compliance• New store - setup & training• New ownership - store transition & training• Technical & marketing support • Supplier liaison • Research & development In my role as National Operations Advisor for the Speedy Signs & EmbroidMe group I managed the set up new stores and trained new franchisees to be successful in their new ventures. I also provided ongoing support to both current and new franchises. I transitioned 5 new owners in taking over existing stores and opened 3 new locations within my 11 months with the company. I attended two conferences of which I was a speaker and facilitator covering health and safety at work for the group. I received valuable training in health and safety and franchise relations. It was a great experience working with these 38 stores and their staff - following their progress and making their success my goal.

Auckland, New Zealand

Operations Manager:• Customer estimates & production costing• Work site inspections (site specific safety plans)• Project/production management• Production scheduling and workflow management• Liaise with sales team regarding upcoming jobs/projects• Sales and production reports • Concept and graphic designAs the Operations Manager I was responsible for managing the Signage Department of the company. This entailed ensuring that all signage jobs were completed in a timely manner with a standard of high quality. I also monitored the productivity of the team to ensure that monthly sales objectives and targets were met.

Cape Town Area, South Africa

• Administrative duties and business reports • Management of customer/supplier accounts • Project and production management• Production scheduling and workflow management• Graphic and concept design • Manufacturing and installation Having gained extensive knowledge and experience over the years, I decided to start my own signage business in 2010. As the company grew over time, we started taking on larger projects and diversified our services. I have a portfolio for these projects which include signage for Newlands Cricket Ground (Cape Town), World Trade Centre (Cape Town), DeVere Group (Cape Town), Carrick Wealth (Cape Town, Johannesburg and Zimbabwe).

Cape Town Area, South Africa

DESIGNED AND DEVELOPED COMPANY PROFILEDESIGNED DIGITAL DISPLAYSATTENDED LED DISPLAY TRAINING IN CHINA

Cape Town Area, South Africa

RETAINING EXISTING CUSTOMERSRECRUITING NEW CUSTOMERSASSISTANCE WITH GRAPHIC AND NEW CONCEPT DESIGNS

Cape Town Area, South Africa

WORKSHOP MAINTENANCE AND MANUFACTURING OF SIGNSMANAGEMENT OF PROJECTS AND THE INSTALLATION THEREOFGRAPHIC DESIGNMAINTAINING EXISTING CLIENTS AND MEETING WITH POTENTIAL NEW CLIENTS

Cape Town Area, South Africa

CUTTING OF MOUNTING BOARDS AND MANUFACTURINGSPECIALIZED INSERTS FOR FRAMESTAKING STOCK AND MAINTAINING WORKSHOPASSISTING THE MANAGER WITH ADMINISTRATIVE DUTIES

Cape Town Area, South Africa

OFFICE SUPPORT (DEALING WITH WALK-IN CLIENTS,ANSWERING CALLS, SCHEDULING APPOINTMENTS)COMPILING JOB CARDSDESIGNING AND SETTING UP ARTWORK FOR MANUFACTURINGOTHER AD-HOC ADMINISTRATIVE DUTIES