Christine Montague Email & Phone Number

Plymouth Meeting, PA

My expertise lends me to provide guidance on all updates and projects within my team. One of my main roles is to review data to highlight trends to communicate to clients, sales, and upper management. I also produce reports and power points to present to clients. I run data analyses using a variety of tools including SQL Server and Excel. Another main role.

Plymouth Meeting, PA

• Complete the performance of scheduled and ad-hoc data analyses.
• Maintain databases and complete all updates
• Respond to ad-hoc data requests from clients and internal groups.
• Provide monthly reports for internal groups.
• Submit mini articles for to be published monthly.
• Run data analysis procedures using a variety of tools including SQL Server, Rstudio, Custom Interfaces, Excel and SPSS.

Plymouth Meeting, PA

• Software product QA and the performance of scheduled and ad-hoc data analyses.
• Application testing; focused single-issue tests as well as end-to-end testing.
• Thoroughly document issues found and communicate them to appropriate parties.
• Maintain all test documentation.
• Log issues in the tracking system and respond to assigned items in a timely manner
• Run data analysis procedures using a variety of tools including SQL Server, Custom Interfaces, Excel and SPSS.

Philadelphia, PA

• Oversee 33,000 member records, and 163,000 non-member records.
• Provide assistance for all staff in regards to iMIS (our current database) related questions.
• Handle all inquiries and troubleshooting for myAACR (our interactive online system) as well as all returned mail for the Company.
• Fulfill all of the Director’s and Manager's requests; daily tasks include but not limited to maintenance of the entire database with up-to-date contact information and deleting of duplicate records.
• Concurrently meeting various deadlines each month, all while working under very tight time constraints, with very little supervision.
• Liaison to 3rd party vendors.

Philadelphia, PA

• Oversee 33,000 member records, and 163,000 non-member records.
• Provide assistance for all staff in regards to iMIS (our current database) related questions.
• Handle all inquiries and troubleshooting for myAACR (our interactive online system) as well as all returned mail for the Company.
• Fulfill all of the Director’s requests; daily tasks include but not limited to maintenance of the entire database with up-to-date contact information and deleting of duplicate records.
• Concurrently meeting various deadlines each month, all while working under very tight time constraints, with very little supervision.

Philadelphia, PA

• Oversee 33,000 member records, with two other staff; handle all returned mail for the company.
• Daily tasks include maintenance of the entire database with up-to-date contact information.
• Run various reports each month via Access and iMIS (our current database) to send correspondence to members as well as to provide trends to the Director.
• Handled inquires for our Membership Inbox and provided Customer Service via phone.
• Draft documentation for future use by staff in regards to procedures and how to respond to inquiries via phone and email.
• Concurrently meeting various deadlines each month, all while working under very tight time constraints, with very little supervision.

Philadelphia

• Supervise 2-3 servers to ensure orders and requests are taken up in a timely manner.
• Handle guest complaints and help to make the shift run smoothly with no mistakes, ensuring guest satisfaction.
• Time management skills were honed to cater to all guests.
• Completed multiple customer service training workshops.
• Completed a company branding workshop.

Database Design And Programming

Ba, Psychology

Education record

Education record

Activities and Societies: Swimming, Badminton