Intern
Current● Developed and implemented a comprehensive knowledge base using Microsoft SharePoint, improving accessibility and efficiency of information retrieval for the entire organization.● Collaborated with cross-functional teams to gather, structure, and categorize critical business information for the new knowledge base.● Created and executed digital marketing strategies to enhance brand visibility and engagement, contributing to an increase in customer inquiries and lead generation. ● Streamlined marketing operations by integrating new tools and processes, improving campaign management and tracking performance metrics. ● Conducted training sessions for team members on utilizing the new knowledge base and digital marketing tools, ensuring smooth adoption and effective use.
