Clément Karimpour Email & Phone Number

Netherlands

Amsterdam, Hollande Septentrionale, Pays-Bas

Amsterdam Et Périphérie

Région De Amsterdam, Pays-Bas

Région De Amsterdam, Pays-Bas

• Helped approx. 500 SaaS customers on their daily platform usage in order to maximize software and hardware utilization, increase retention and call attention to latest merchandise.• Identified and processed more than 100 sales opportunities by providing sales and technical support.• Elaborated and analyzed monthly churn data dashboards to optimize CSM team workload and shared it with relevant stakeholders (Sales support, Management, CS).• Initiated and organized… Show more • Helped approx. 500 SaaS customers on their daily platform usage in order to maximize software and hardware utilization, increase retention and call attention to latest merchandise.• Identified and processed more than 100 sales opportunities by providing sales and technical support.• Elaborated and analyzed monthly churn data dashboards to optimize CSM team workload and shared it with relevant stakeholders (Sales support, Management, CS).• Initiated and organized TomTom Telematics first French customer seminar in Paris inviting dozens of customers from various verticals and .connect partners, which led to strengthened loyalty and broader market recognition.• Utilized strong interpersonal and communications skills to serve customers; received CSM of the semester award once. Show less

Région De Munich, Allemagne

Co-managed a key account in the field of automotive thermal solutions and supported the quality department by providing business research and analysis.• Worked collaboratively with R&D, project, finance, and logistics departments to increase Valeo market shares among the Volkswagen Group and ensured the smooth implementation and execution of serial projects.• Set up an extensive matrix with Volkswagen models, SOPs and corresponding technologies to foster Valeo… Show more Co-managed a key account in the field of automotive thermal solutions and supported the quality department by providing business research and analysis.• Worked collaboratively with R&D, project, finance, and logistics departments to increase Valeo market shares among the Volkswagen Group and ensured the smooth implementation and execution of serial projects.• Set up an extensive matrix with Volkswagen models, SOPs and corresponding technologies to foster Valeo positioning• Managed requests for quotations, built and analyzed business cases to elaborate appropriate offers.• Managed prototypes orders and capacities based on customer weekly requirements.• Managed prices’ evolution and customers’ invoicing for tooling equipment, prototypes and serial parts.• Carried out research and analysis within large databases to identify and understand quality issues related to a specific product. Coordinated and shared results with the customer. Show less

London, Royaume-Uni

• Was part of the commercial negociation drafting and ensuring the follow up of various commercial agreements, including trademarks and copyrights license agreements, agent agreements, non disclosure agreements and settlement agreements• Worked closely with the finance department, updating contract management data on Royalty Zone• Implemented and updated SalesForce for commercial interests• Assisted the application of registered trademarks into separate Nice… Show more • Was part of the commercial negociation drafting and ensuring the follow up of various commercial agreements, including trademarks and copyrights license agreements, agent agreements, non disclosure agreements and settlement agreements• Worked closely with the finance department, updating contract management data on Royalty Zone• Implemented and updated SalesForce for commercial interests• Assisted the application of registered trademarks into separate Nice classifications, checking contract trademarks-validity and active territories• Planned marketing and commercial strategies in tune with retail licensees, making sure correct product launch plans were established• Followed up the sales by country and category product making turnover analysis Show less

Dubai

• Set up a comprehensive digital communication strategy for the promotion of the Roshan Afghan Football League• Supported the commercial team with new quote requests: provide clients / travel agencies with an offer, answered their questions and followed up to achieve confirmation• Managed the on-line communication of 4 social media pages • Helped set up a viral campaign to increase TOLO TV brand awareness, using SEO and SMO

Education record

Master Grande Ecole - Master in Management Top 6 of French business schools (Financial Times)

Data Strategy: Leverage Ai For Business, Ai Strategy, Data Srategy

Erasmus

Marketing and Advertising, International Marketing, Work society and organizations