Christie J. Email & Phone Number

Houston, Tx, Us

United States

Establishes processes/procedures to ensure accuracy and compliance with DOTD policy and procedures, Civil Service rules and standards, and Federal and State laws relative to program area. Analyzes data entry in LA Gov (HCM) and personnel action processing for Field/HQ HR department wide. Conducts reviews on productivity in OHC to include accuracy of qualification assessments for selected applicants. Provides technical assistance as needed to Field/HQ HR on personnel data-entry related matters. Audits all actions entered in HCM biweekly to allow for correction as necessary prior to the following payroll run, as well as oversees procedures for retroactive processing of actions. Reports corrections needed and follows-up to ensure corrections are made in HCM, LA Careers, and on all supporting documentation provided by Field/HQ HR Analysts. Ensures that Field/HQ HR Analysts process actions consistently according to set guidelines and use correct forms. Resolves problems with Civil Service or other control agencies pertaining to all such actions.Travels to Field HR offices to provide more in-depth analysis, support, and technical assistance as needed.Interprets data analysis, application of Civil Service rules and standards, and DOTD policy and procedures relating to personnel actions for management, employees, and applicants.Consults with auditors relative to DQM operations and procedures. Works on special projects as assigned to develop and evaluate program improvements. Evaluates the effectiveness of the program and initiates/implements changes as approved by immediate supervisor.

Baton Rouge, Louisiana, United States

Manage day-to-day operations, including recruiting, Interviews, onboarding, payroll, advertising, and social media/online marketing. Conduct performance reviews, employee performance conversations, employee training, and other personnel management. Monitor client scheduling to ensure efficient and effective services are within company budget limits.

Baton Rouge, Louisiana, United States

HR Specialist in the Employee Administration (Operations) section of the Louisiana Department of Education's Human Resources Office. Provided guidance for department Compensation and Classification, Organizational Structure, Performance Evaluation System, LA Gov HCM Management, and served as the department's Training Coordinator. Worked as the lead Specialist and conducted new employee orientation, and onboarding, and ensured all pre-employment forms were completed within 72 hours. Collaborated with leadership on recruitment strategies, development plans, performance management, and policy updates for an organization of 520+ employees. Managed employee benefits administration including health, retirement, and leave administration. Assisted leadership in determining training needs and finding the best solutions to meet those needs. Provide on-the-job training to other HR Analysts to enhance development in skills and knowledge of other program areas. Provided interagency workshops and training as needed and developed training materials for program areas.

Louisiana

Responsible for collecting, analyzing and evaluating the data from a varietyof sources and presenting/communicating information effectively.Provided recommendations, guidance, and direction to management for thepurpose of understanding, meeting organizational and operational goals andobjectives and identifying/resolving problems/needs.Implemented human resource functions, policies, procedures, systems, andplansCoordinating background investigations, pay and related financialcompensation processing, and provide applicants with estimated initialearnings.Time and attendance training coordinator for agency. Provided training andguidance on new processes for time and attendance. Created SOPs for allnew processes to be distributed to Time Administrators agency wide.Monitoring and ensuring compliance with state and federal laws, rules,regulations, policies and procedures, requirements, guidelines, contractagreements, and budgets

Mandeville, La

Training and development coordinator for new and current customer service professionals. Perform and Supervise administrative support activities such as maintaining and monitoring patient files and records, preparation of new personnel records, and maintaining training curriculum. Supported sales reps that open new Doctor and Patient accounts. Instruct trainees on the important aspects of their role such as providing customer service over the phone as well following a uniform script. Effectively interpreted company and departmental policies and procedures for staff members and new hires. Assess importance of upcoming issues and brief supervisor. Quickly and effectively solve customer complaints and concerns.

Hammond, La

Oversee 5-9 employees. Responsible for all activities and objectives of one store, including sales generation and insuring effective customer service. Maintain full management and sales associate team at all times meeting both quantitative and qualitative standards. Adhere to all administrative and operational controls and systems, including monitor payroll fluctuations and in-store expenses, serving as a liaison between District Managers and staff members. Answer phones, emails, faxes in a timely manner. Monitor Shrink and Loss Prevention. Hiring new associates as needed. Train new employees and assistant managers as they are hired. Carryout all daily paperwork, open and close store. Maintain daily reports, budgeting reports, sales reports, etc. Receive applications and review for compliance. Monitor incoming/outgoing expenses, relieve District Manager of administrative duties. Monitor incoming and outgoing cash flow . Resolve customer complaints and issues. Responsible for overseeing and instructing employees in designing the store weekly with new product.