Chafic M. Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Guiding students through the complexities of admissions procedures, including application submission, financial aid applications, and interview preparation.Providing personalized assistance in crafting compelling application essays, ensuring alignment with each institution's unique requirements and values.Developing individualized application strategies to highlight students' strengths and align with their target institutions.Organized and led workshops and seminars on various aspects of the college application process, providing valuable insights and tips to students and their families.Maintaining regular communication with students and families throughout the application process, offering guidance and support at each stage.

Dubai, Uae

- Guided students through the admission process for various universities, institutions and programs globally - including Canada, USA, UK, Europe and Australia.- Reviewed and polished student applications, brainstormed essays, and resumes to meet institutional standards and enhance their profiles.- Conducted mock interviews, provided constructive feedback, and helped prepare for admission examinations such as the LNAT, GMAT, GRE, SAT, IELTS, LSAT, UCAT and MCAT- To date, assisted over 230 students in attending a university or program that aligns with their aspirations.

Dubai, United Arab Emirates

- Facilitated the establishment of businesses in Dubai Freezones (IZFA, Meydan, Jebel Ali) for individuals and overseas companies.- Successfully set up over 30 businesses spanning various industries, ensuring compliance with regulatory requirements and optimizing operational efficiency.- Provided expert guidance and support throughout the business setup process, from initial consultation to final registration, fostering long-term client relationships built on trust and satisfaction.

Dubai, United Arab Emirates

Responsible for the procurement of all kitchen equipment through international suppliers and vendors, including the shipping and clearance process.Collaborated with different teams to meet with the business requirements and manage supplier relationships, from construction design to operational after-sales services.Acted as a liaison between suppliers and vendors to ensure the McDonalds’ standards are met.Played a support position in managing the ERP for inventory management and preparing procurement projections.Negotiated with third-party agents for the provision of after-sales servicing and warranty concerns.

Sharjah, United Arab Emirates

Responsible for all vendor relations; researching new vendors, invoices, updating order records, forecasting and compiling cost analysis reports.Helped chart the transition of the company ERP platforms from Oracle to SAP for the supply chain and procurement departments. Coordinated with warehousing to monitor stock levels to identify purchasing needs and report our current supply data for managers and operations.Handled administrative duties and worked closely with the Finance department for settling invoices. Liaised with third-party suppliers and clearance agents to provide all documentation, including freight forwarding and export documentation.Managed various in-house maintenance teams for emergency and preventive maintenance. Including outsourcing to 3rd party vendors.Reported on current shipments on a weekly and monthly basis to summarize all incoming orders along with areas of concern.

Sharjah, United Arab Emirates

Managed all in-store operations with a focus on ensuring customer satisfaction in a fast-paced environment.Ensured that food safety procedures were strictly followed by all staff.Included daily responsibilities from maintaining high-quality food production to managing crew members in each designated role, with a focus on growth and excellence.Included weekly responsibilities of inventory management, expiry tracking and constructing purchasing projections for upcoming deliveries.

Montreal, Quebec, Canada

Reported to the Community Manager regarding community feedback/suggestions involving the game, while assisting in troubleshooting of issues, along with a focus on community engagement through social media.Coordinated with the Game Design team for possible agenda topics to be discussed during Twitch livestreams.Utilizing research experience to provide assistance to the Game Design team in exploring new topics and possible content in upcoming updates.

Worked alongside the Web Advisory Committee to help design a website that would empower the youth of British Columbia to take control of their mental health, while also raising community awareness.Assisted the research team by providing relevant article research for different criteria as well as well as presenting the research to the Web Advisory Committee.Acted as a liaison between both the Web Design and Content team to provide ease of collaboration between both teams.

Vancouver, Canada

Monitored and recorded attendance and maintained, distributed and organized material for 4 class sections.Along with other TA's, graded weekly homework assignments and provided regular feedback when asked by students.Helped write reports and make recommendations on the efficacy of different teaching lessons based on student performance.Held regular weekly office hours to provide extra support to students who had questions on homework or material from the lectures.

Vancouver, British Columbia, Canada

Prepared a wide range of alcoholic and non-alcoholic beverages for bar and restaurant patrons, ensuring quality and consistency.Engaged with customers by taking orders, serving food and drinks, and providing an excellent guest experience.Handled daily preparation, restocking, and replenishing of bar inventory and supplies to maintain optimal stock levels.Maintained a guest-focused approach, nurturing an outstanding and personalized guest experience.Certified in SIR (Serving it Right), adhering to British Columbia's regulations for the responsible sale and service of alcohol.Ensured the bar area was clean, organized, and operated in accordance with health and safety standards.

Crafted and served a wide variety of alcoholic and non-alcoholic beverages, ensuring quality and consistency in each drink. Provided exceptional customer service, engaging with guests, taking orders, and addressing inquiries and concerns promptly and courteously.Maintained a clean and organized bar area, including stocking supplies, cleaning equipment, and adhering to health and safety regulations.Assisted with inventory management, including tracking stock levels, placing orders, and receiving deliveries to ensure a well-stocked bar.

Vancouver, British Columbia, Canada

Responsible for the store operations during scheduled shifts, while focusing on providing excellent customer service. Involved with addressing customers’ issues when they arise.Assisted the store managers in delegating the daily tasks with a focus on opening procedures, with a responsibility of ensuring proper cash management and register policies are being followed.

Vancouver, British Columbia, Canada

Worked with the Marketing & Outreach Engagement Team.Worked alongside the different departments of the Alma Mater Society in promoting both student and faculty run events, campaigns and businesses.Engaged the community through different social media platforms as well as various forms of public engagement on behalf of the AMS.

Palo Alto, California, United States

Contributed to the main writing team by producing articles focused on 'League of Legends,' providing in-depth analysis and commentary on game updates, strategies, and community news.Delivered weekly commentary for news segments, offering insights and perspectives on the latest developments in the gaming industry.Participated in daily and weekly meetings to streamline tasks and ensure alignment with editorial goals and deadlines.Coordinated with the recording department to ensure accurate and engaging commentary for recorded news pieces, maintaining high production standards.Conducted thorough research to support article content, ensuring accuracy and relevance for the audience.Assisted in planning and developing content strategies to engage and grow the 'League of Legends' community readership.

Vancouver, British Columbia, Canada

Collaborated with the Quality Assurance team to critically assess the software of the AAA video game title Prototype 2 across multiple gaming platforms.Identified, documented, and reported all errors and bugs, providing detailed descriptions and potential debugging solutions to improve the game's performance and stability.Suggested changes and enhancements to improve the overall quality of the game, focusing on user experience and gameplay mechanics.Documented software defects comprehensively, evaluated technical problems, and provided suggestions from a consumer standpoint to enhance playability.Conducted thorough testing to evaluate and analyze technical issues, ensuring a smooth and engaging gaming experience for end-users.Worked closely with developers and other QA team members to ensure timely resolution of issues and implementation of improvements.Conducted rigorous testing across various gaming platforms to ensure consistent performance and quality.

Planned and coordinated social activities and workshops for new international participants.Performed daily rounds and overnight responsibilities , following residence protocols.Supported social transition for new international students by facilitating respectful connections between students.Participated and assisted with student arrivals, move-in, opening events, and winter residence placements.

Vancouver, British Columbia, Canada

Fostered a sense of community among residents through organizing and leading social events, educational programs, and team-building activities.Responded to emergencies and critical incidents, ensuring the safety and well-being of residents while following established protocols.Managed administrative tasks such as incident reporting, maintenance requests, and weekly check-ins with residents to ensure smooth operations.Acted as a mentor and role model, promoting positive behavior and encouraging academic and personal growth among residents.Assisted in the orientation and onboarding of new residents, helping them acclimate to campus life and understand residence policies.

Vancouver, British Columbia, Canada

Delivered excellent customer service, including greeting customers, taking orders, and addressing inquiries and concerns.Assisted kitchen staff with the preparation of food products, performing tasks in a prep cook capacity to ensure timely service.Accurately and efficiently processed transactions using the POS terminal, handling cash, credit, and debit payments.

Vancouver, Bc

Oversaw the planning and execution of the UBC Student Leadership Conference 2009, ensuring seamless event logistics and a high-quality experience for all attendees.Led a team of volunteers and coordinators, delegating tasks and providing guidance to ensure efficient and effective event operations.Managed event logistics including venue selection, scheduling, catering, audiovisual requirements, and transportation to ensure all aspects of the conference ran smoothly.Implemented marketing and promotional strategies to increase conference visibility and attract a diverse group of student participants.

Vancouver, British Columbia, Canada

Planned and executed a variety of events and activities aimed at enhancing the first-year student experience at Totem Park ResidenceActed as the primary representative of Totem Park Residence in interactions with organizations such as Student Housing & Hospitality Services, UBC Alma Mater Society, and other university entities.Collaborated with the Treasurer to oversee all financial transactions, ensuring accurate record-keeping for payments and funding received from the university.Facilitated and led meetings with representatives from each area/building within the residence to address concerns and discuss initiatives.Partnered with residence advisors to address student needs, ensuring a supportive and inclusive living environment.

Vancouver, British Columbia, Canada

Delivered exceptional customer service by greeting customers, taking orders, and addressing inquiries and complaints promptly and professionally.Consistently met and exceeded sales targets through effective upselling techniques and product knowledge.Maintained in-depth knowledge of all menu items and ingredients to provide accurate information and recommendations to customers.

Bachelor Of Arts; Degree, Intended Sociology; Law & Society

Activities and Societies: Residence Hall Association, UBC Orientations, UBC Film Society, UBC World Vision, International Student.

International Baccalaureate - Diploma, Igcse Cambridge